Medical Debt Collections Representative

vor 4 Wochen


Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

PURPOSE AND SCOPE:

The Patient Collections Representative will perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Assist patients in the resolution of outstanding payments from past due accounts. Identify problem accounts and escalate as appropriate. Update the patient record to identify actions taken on the account. Achieve monthly department collection goal.  Maintain minimum production standards. Achieve quality assurance scores that meet department requirements. Work within company attendance guidelines. Provide excellent customer service during all interactions. Perform all responsibilities in compliance with company policies and procedures. Comply with all guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations. Assist with various projects as assigned by direct supervisor. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally lift and/or move up to 50 pounds.

EDUCATION:

High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

1 - 2 years' related experience. Transferable skills/experience would be beneficial to the position but is not required. Ability to multitask within multiple channels of technology. General computer skills with working knowledge of word processing, spreadsheet, and email applications. Detail oriented with good analytical and organizational skills. Good interpersonal skills with the ability to work cohesively within a team environment. Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following:

Position is 100% Remote Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience & Location. Pay differential offered for bilingual English/Spanish. Various Shifts Available - Mon-Fri / 4 Hour Shifts 7am-7pm CST. Monthly Commission Bonus Program. Excellent Benefits and Potential for Advancement with a large stable Industry Leader Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
  • Medical AR Collections

    vor 4 Wochen


    Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient...


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient...

  • Bi- Lingual Spanish

    vor 4 Wochen


    Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient...


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: Utilizing applied knowledge, the Sr. Patient Account Representative – Collections provides high-level administrative support to the collections operations within the assigned function(s). The Sr. Patient Account Representative – Collections ensures the timely receipt of claim payments and minimizes bad debt accrual through ongoing...


  • Bad Homburg, Deutschland FRESENIUS_KABI Vollzeit

    As Quality Manager you will act as Deputy for the Head of Quality Compounding Devices (Quality Management Representative) and report to him. In this role you will ensure compliance in Development Projects incl. Risk Management.  Further responsibilities: Quality Approver for Events, Complaints, CAPAs and Change Controls Execution of Incoming...


  • Bad Homburg, Deutschland FRESENIUS_KABI Vollzeit

    As Quality Manager you will act as Deputy for the Head of Quality Compounding Devices (Quality Management Representative) and report to him. In this role you will ensure compliance in Development Projects incl. Risk Management.  Further responsibilities: Quality Approver for Events, Complaints, CAPAs and Change Controls Execution of Incoming...

  • Medical Representative

    vor 3 Wochen


    Bad Vilbel, Deutschland STADA Arzneimittel AG Vollzeit

    At STADA we pursue our purpose “Caring for people‘s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 12,300 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful...


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE:    The Denial’s Coder performs data entry processing within the assigned function(s). The incumbent is responsible for applying appropriate diagnostic and procedural codes to patient health information for utilization in data retrieval, analysis and claims processing and identifying and resolving problems that lead to medical claim...


  • Bad Homburg, Deutschland ARTO Vollzeit

    The Company:An international pharmaceutical company driven by innovation and the chance to make an important impact, with products distributed worldwide. You will get the chance to join an exciting company, to work with their innovative pipeline, and to bring encouraging new products to patients and physicians.The Medical Advisor plays a pivotal role within...


  • Bad Vilbel, Deutschland STADA Arzneimittel AG Vollzeit

    **About EG** - EG is the largest pharmaceutical company in Belgium.- With an offering for just about every therapeutic area, we are the market leader in generic medicines and the biggest OTC company in Belgian pharmacies.- We still produce many of our medicines and food supplements in Belgium. We currently have 180 employees and continue to invest in: - The...


  • Bad Homburg, Deutschland Fresenius Medical Care, Global Departments Vollzeit

    In your role as Assistant Medical, Safety & Post Market Surveillance (m/w/d) you will be responsible for effective administrative support for the supervisors and managers of the System, Quality and Regulatory department with a focus on the Medical, Safety & PMS department. Your tasks Planning and coordination of internal and external appointments,...


  • Bad Homburg, Deutschland Fresenius Vollzeit

    Further responsibilities:Quality Approver for Events, Complaints, CAPAs and Change ControlsExecution of Incoming Goods Inspection and preparation of batch & device release documentationPreparation, monitoring and support of audits and inspections (internal and external)Collection and Preparation of Quality Key Performance IndicatorsReview, Update and (if...


  • Bad Homburg, Deutschland Fresenius Vollzeit

    Further responsibilities:Quality Approver for Events, Complaints, CAPAs and Change ControlsExecution of Incoming Goods Inspection and preparation of batch & device release documentationPreparation, monitoring and support of audits and inspections (internal and external)Collection and Preparation of Quality Key Performance IndicatorsReview, Update and (if...


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....


  • Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....

  • RN Float Position

    vor 3 Wochen


    Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients....