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Global Key Account Manager, Food&Beverage
vor 4 Monaten
Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
The Global Key Account Manager – Food and Beverage will be part of Strategic Key Accounts team (Food and Beverage) and will focus on developing new (key) accounts. This role will serve as the primary interface for the organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular status and strategy meetings with customer’s management group to understand their needs and link to the organization’s product/service strategies. An outstanding Global Key Account Manager – Food and Beverage will be someone whose customer-oriented approach and sales expertise result in increased profitability.
Role Responsibilities:
- Thorough market and customer research, daily customer phone calls and
emails, business travel to customers when needed, and other prospecting
activities
- Act as a primary contact for assigned strategic accounts, which includes
traveling to customer locations to solidify relationships, attending industry
trade shows, determining customer needs, and learning application and
business requirements
- Establish, cultivate, and leverage customer relationships at a branch and
corporate level to grow the business (this role is a strong mix of hunting and
growing the relationship)
- Lead sales presentations, annual pricing negotiations, business reviews and
product proposals, and other communications designed to drive sales
- Ensure customer satisfaction by completing quotes, reviewing business
opportunities, and answering technical questions
- Work cross-functionally with Donaldson territory sales managers, OEM
managers, technical business development managers, and product
management team to identify, develop and close new sales opportunities.
- Penetrate assigned account by selling new or additional products to existing
locations and finding additional customer locations
- Act as a customer advocate within internal organizations and cross-
functional teams on pre- and post-sale matters including but not limited to
our OEM group, Marketing, Finance, Legal, Engineering, and manufacturing
facilities
- Build and maintain strong relationships, across functions at customers, and
favorable contacts with current and potential accounts utilizing Microsoft
Dynamics CRM
- Travel will be around to 30%
Minimum Qualifications:
- 3+ years of sales experience
- Previous Account management or Business Development experience
- Bachelor’s degree
Preferred Qualifications:
- Master’s degree or equivalent through experience
- Previous sales experience in the Food and Beverage industry is a strong plus
- Strong time management skills, critical thinking and problem-solving skills
- Customer service focused, including the ability to create an atmosphere that
encourages an open dialogue about the internal and external customer's
needs
- Detail oriented, strong analytical abilities, with excellent organizational skills
