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Product Support Specialist

vor 4 Monaten


Munich, Deutschland Garmin Vollzeit
DU INTERESSIERST DICH FÜR TECHNISCHE GERÄTE, SUCHST DEN KONTAKT ZU MENSCHEN, BIST SPORT-AFFIN UND NUTZT VIELLEICHT SCHON UNSERE PRODUKTE?

WERDE JETZT TEIL DES NEUEN SUPPORT TEAMS AM STANDORT MÜNCHEN (GARCHING) ZUR BETREUUNG DES SCHWEIZER MARKTES WIR SUCHEN DICH AB SOFORT ALS:
Product Support Specialist (m/w/d) Deutsch-Französisch DEINE AUFGABEN
  • Du unterstützt unsere Schweizer Kunden bei sämtlichen technischen Fragen rund um unsere Garminprodukte via Chat, E-Mail und Telefon
  • Administration der Anfragen und Pflege des CRM-Systems sowie Erstellung von Dokumentationen für unsere Wissensdatenbank
  • Dein gutes Garmin Produktwissen nutzt Du auch für Kaufempfehlungen 
  • Mitarbeit bei Projekten und bei Maßnahmen zur Qualitätssteigerung von Produkten und Arbeitsabläufen
  • Regelmäßige Trainings zur Garmin Produktwelt halten Dich auf dem Laufenden - become and remain a specialist of our products
  • Einsatzmöglichkeiten bei Garmin Veranstaltungen, wie Messen, Sportevents oder Training von Verkaufspersonal unserer Händler warten ebenso auf Dich

DEIN PROFIL
  • Du hast große Freude anderen Menschen zu helfen, hast Spaß, Dich in neue Themen/Produkte hineinzudenken und freust dich, deine guten Französischkenntnisse täglich einzusetzen
  • Du lebst ein hohes Maß an Kunden- und Service-Orientierung
  • Du blühst auf, wenn es hektisch wird, kannst mehrere Aufgaben gleichzeitig durchführen und dabei trotzdem sicherstellen, dass die Qualität nicht leidet
  • Active Lifestyle ist Dein Ding, #BeatYesterday Dein Lebensgefühl – Du lebst am Puls der Zeit und neue Trends & Themen begeistern Dich
  • Kommunikation fällt Dir leicht, egal ob im persönlichen Gespräch, am Telefon oder schriftlich 
  • Du besitzt gute Kenntnisse in Windows Office (Word, Excel, Outlook, PowerPoint)
  • Du bringst fließende Deutschkenntnisse in Wort und Schrift mit.
  • Gute Englischkenntnisse in Wort und Schrift runden dein Profil ab und machen dich zum idealen Kandidaten für Garmin.
WIR BIETEN DIR

ein abwechslungsreiches, anspruchsvolles Aufgabengebiet mit Verantwortung und entsprechenden Gestaltungsspielräumen in einem kooperativen Arbeitsumfeld mit flachen Hierarchien und kurzen Entscheidungswegen, sowie eine kostenfreie Nutzung unserer Produkte in Deiner Freizeit.

einen wirtschaftlich stabilen und sicheren Arbeitsplatz. Garmin war zu keiner Zeit während der Corona Pandemie von Kurzarbeit betroffen und ist auch in dieser besonderen Zeit nach wie vor auf Wachstumskurs.

partielle Home Office Möglichkeit, ein attraktives JobRad-Leasing, die Teilnahme am Aktienprogramm, Netto-Mehrwert in Form einer Benefit-Karte, uvm.