Gelato Server

Mission Title: Gelato Server - Year-Round or School Year
Location: Flagship Store in Brunswick, Maine
Status: 10-40 hours a week (your preference) . Please only apply if you are able to work into the fall and/or beyond.
Target Pay: $17-20/hr + tips (based on skills and experience)

Do you love gelato or coffee? Are you outgoing? Do you enjoy connecting with customers and exceeding their expectations? Read on. We’re seeking service team members to offer gelato recommendations, scoop dishes, make mind-blowing coffee, meticulously clean at every opportunity, set up and take down the gelato displays, and, most importantly, brighten customers’ days. You’ll be responsible for all aspects of the front of our store, with a constant focus on making memorable experiences for our customers.

Minimum requirements:
- One year of customer service experience preferred, but not required. A desire to work diligently in a fast-paced environment andattention to customers’ needs is what we seek most.
- Be kind at all times. Show poise, presence, and professionalism.
- Must have a team-oriented mindset.
- Being “coachable” is absolutely required.
- Must be a warm, friendly, and confident communicator.
- 18+ years preferred due to scheduling complexity, but skilled and enthusiastic 16-17 year-old applicants can be considered

Skills/abilities required:
- Desire to scoop dishes, cones, and pints of the highest quality gelato and sorbetto with attention to detail.
- Ability to communicate calmly and effectively with co-workers and customers in a fast-paced environment.
- Focus on delighting customers with engaged hospitality.
- Fully participate in the theater of our work, understanding how your actions "on stage" contribute to the experience of our customers.
- Ability to learn Gelato Fiasco's unique approach to customer service.
- Neat freaks and people who might be compulsive about cleaning are encouraged to apply.

In exchange for your talents and commitment, you’ll receive excellent pay, benefits, free coffee, free gelato, and fast-paced and fun work at the Flagship Store of a Maine-owned company. Gelato Fiasco has been featured in Bon Appetit, Food & Wine, the Wall Street Journal, and O: The Oprah Magazine, and was named Maine's Best Ice Cream in Down East Magazine's 2021 Readers' Choice awards.