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Service Staff Member
vor 1 Tag
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Service Staff Member
vor 1 Tag
Berlin, Berlin, Deutschland Wen Cheng VollzeitService Staff Job DescriptionAt Wen Cheng, we're looking for a skilled Service Staff member to join our team. As a Service Staff, you'll be responsible for creating a welcoming atmosphere for our guests and ensuring their dining experience is exceptional.Key Responsibilities:Coordinate orders and ensure timely deliveryEntertain guests and provide exceptional...
Member of Technical Staff, Field Eng
vor 4 Monaten
About the role:
As a Member of Technical Staff, Field Eng at Anyscale, you will be the technical face of our company and biggest advocate for our customers. You’ll work closely with sales, product management, and engineering to ensure that our product has the right experiences and shape to drive value in customer engagements.The ideal candidate will be a scrappy executor, able to work independently, and lead complex POVs with our users as they adopt Anyscale and Ray. You’ll be on point for demoing our product, scoping POVs, making users successful, and amplifying the voice of our customers. Expect to learn a ton about Ray, Anyscale, and early stage product go-to-market You’ll be fundamental in helping us disrupt what it means to build distributed applications at scale.
Our product is inherently technical, so we’re looking for folks that know how to communicate about technical products with multiple audiences – whether it’s the C-suite or an individual engineer.
As part of this role, you'll be involved in:
Building awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Anyscale platform Knowing Ray from end-to-end and educating customers on how to use Ray Working with customers as they build applications on Ray Knowing the ML landscape and toolsets that are at the forefront of cutting edge tech Working cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our users Helping us identify potential improvements and gaps in our product and prioritizing features through the development process Efficiently managing stakeholders to ensure that we stay focused on our key objective and metrics in the sales process Driving crisp communication about our products and services, both internally and externally Working alongside marketing and Go-to-Market to create and deliver high quality content to evangelize Anyscale and Ray
We'd love to hear from you if you have:
5+ years of pre- and post-sales experience, either as a sales engineer, solutions engineer/architect, customer success engineer/manager, or a consultant Strong technical skills. You should have working knowledge of Python fundamentals, as well as the ability to learn Ray and build Ray applications with various libraries Experience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologies Experience in public cloud and enterprise infrastructure Customer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the line Cross-functional collaboration with technical stakeholders, including Engineering and Product