Solution Engineer
vor 4 Wochen
Responsibilities
:Sales
Understand customer business challenges, goals, and environment
Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close
Develop strong relationships with customer’s technical staff
Build and communicate the customer-specific value proposition with client executives and key partners
Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied
Solution Design
Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
Design the right solution options to meet the customer’s needs
Ensure the feasibility of the proposed solution with the operations and product teams
Document and diagram solutions to clearly outline all technical components
Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design
Engage more senior peers for assistance in the most complex customer designs
Education
Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers
Help develop the product and technical acumen of your sales counterparts
Invest in yourself through continuing education, both formal and informal
Qualifications
Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience
2+ years pf experience in technical sales engineering / support role(s) within the telecommunications industry
Excellent communication skills - written, verbal, listening, reasoning and objection handling
Proficient knowledge and use of common business applications including the Google and/or Microsoft suites
Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
Strong technical skills in networking including optical, routing and switching
Ability to create technical designs and diagrams of customer solutions
A results-oriented mindset
Rewards
Competitive compensation including sales incentive plan
Generous paid time off policy including 30 days paid time off, one floating day and two volunteer days off per annum
Fitness membership discounts
Employee assistance programmes including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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