Business Analyst

vor 1 Monat

Dusseldorf, Deutschland Avaloq Vollzeit
Job Description

You will be part of the SaaS Operating Center which is responsible to ensure stable platform operations of our Avaloq software and products for our clients.

As a Technical Business Analyst in L2-Application Support your task will consist of interacting with clients to assure service delivery, analysing customer requirements and solving incidents/issues in productive environment and monitoring to ensure application availability. You will coordinate with the service desk and other delivery units such as L3, project delivery and client management to resolve incidents and problems.

Your Key tasks:

  • Follow incident management process end-to-end in a timely manner including triage of incident
  • Impact analysis, troubleshooting and involve/co-ordinate with other teams
  • High level analysis and consolidation of new client requirements
  • Support the development team implementing features by translating business requirements into technical requirements
  • UAT Coordination & Support 
  • Manage end user’s expectation and other relevant stakeholders
  • On-boarding of new bank services in service delivery
  • Be initiative and come-up with fresh ideas to further improve our service delivery quality

 


Qualifications

  • Proven track record of successful performance in a similar role
  • ITIL Incident, Problem and Change process knowledge
  • Pull professional fluency in English
  • Technical degree in IT or business related area

It would be a real bonus if you have: 

  • Knowledge of Avaloq Core & Front Platform with certification
  • SQL and basic knowledge of Oracle DB
  • German language skills
  • Knowledge of payments, trading or regulatory reporting


Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations. 

  • IT Business Analyst Meldewesen

    vor 3 Wochen

    Dusseldorf, Deutschland Deutsche Apotheker- und Ärztebank - apoBank Vollzeit

    Bei der apoBank fördern wir Existenzen, realisieren zukunftsweisende Projekte und sind ein starker und zuverlässiger Partner für den deutschen Gesundheitsmarkt. Wir sind die größte Bank für alle akademischen Heilberuflerinnen und Heilberufler in Deutschland.Meistere mit uns die spannenden Herausforderungen eines hochdynamischen Marktes und finde...

  • Business Insights Analyst, Retail

    vor 3 Wochen

    Dusseldorf, Deutschland Circana Vollzeit

    Business Insights Analyst, Retail Let’s be unstoppable together! Circana (formerly IRI and NPD Group) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers...

  • Senior Knowledge Analyst, Technology

    vor 2 Monaten

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG's Technology and Digital Advantage practice area you will work in a growing global team, providing Technology and Digital Advantage in Healthcare expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve...

  • Senior Knowledge Analyst, Technology

    vor 3 Wochen

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG's Technology and Digital Advantage practice area you will work in a growing global team, providing Technology and Digital Advantage in Healthcare expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve...

  • Sr Finance Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Resideo Vollzeit

    We have an excellent opportunity for an established management account looking to move to a Sr Commercial Finance Analyst role looking for a new exciting challenge in a fast growing business sub unit. Partner with local management to ensure that our financial commitments (P&L, working capital and cash flow) are met or exceeded and ensure optimal business...

  • Sr Commercial Finance Analyst

    vor 2 Monaten

    Dusseldorf, Deutschland Resideo Vollzeit

    We have an excellent opportunity for an established management account looking to move to a Sr Commercial Finance Analyst role looking for a new exciting challenge in a fast growing business sub unit. Partner with local management to ensure that our financial commitments (P&L, working capital and cash flow) are met or exceeded and ensure optimal business...

  • Product Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles in a variety of areas. From building our own Picnic app, manual and fully automated warehouses, distribution centers, to developing our own...

  • Product Analyst

    vor 1 Monat

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles in a variety of areas. From building our own Picnic app, manual and fully automated warehouses, distribution centers, to developing our own...

  • Senior Knowledge Analyst

    vor 2 Monaten

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG's Industrial Goods Practice Area you will work in a growing global team, providing metals & mining expertise and insights. You will collaborate with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case...

  • Senior Knowledge Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG's Industrial Goods Practice Area you will work in a growing global team, providing metals & mining expertise and insights. You will collaborate with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case...

  • Commercial Analyst

    vor 1 Monat

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles. Do not apply if...You are looking for a fancy corporate environment - we are not that! We're all about embracing the chaos and finding our...

  • Commercial Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles. Do not apply if...You are looking for a fancy corporate environment - we are not that! We're all about embracing the chaos and finding our...

  • (Senior) Data Analyst

    vor 1 Monat

    Dusseldorf, Deutschland 1&1 Versatel GmbH Vollzeit

    Die 1&1 Versatel betreibt das größte alternative Glasfasernetz Deutschlands und forciert als Treiber der Gigabit-Gesellschaft den kontinuierlichen Ausbau des Glasfasernetzes. Als B2B-Spezialist der 1&1 Firmengruppe betreuen wir rund 50.000 Geschäftskunden. Werden Sie Teil von etwas Großem als: (Senior) Data Analyst (w/m/d).AufgabenÜbersetzen von...

  • (Senior) Data Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland 1&1 Versatel GmbH Vollzeit

    Die 1&1 Versatel betreibt das größte alternative Glasfasernetz Deutschlands und forciert als Treiber der Gigabit-Gesellschaft den kontinuierlichen Ausbau des Glasfasernetzes. Als B2B-Spezialist der 1&1 Firmengruppe betreuen wir rund 50.000 Geschäftskunden. Werden Sie Teil von etwas Großem als: (Senior) Data Analyst (w/m/d).AufgabenÜbersetzen von...

  • Senior Knowledge Analyst – Operations Practice – Cost Excellence

    vor 1 Tag

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA), Client Focused, within BCG’s Operations Practice Area, you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory. You’ll serve as a thought partner and content...

  • Customer Analyst

    vor 1 Monat

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles. Do not apply if...You are looking for a fancy corporate environment - we are not that! We're all about embracing the chaos and finding our...

  • Customer Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Picnic Vollzeit

    Combine your passion for technology and data in one of the fastest growing companies in the e-commerce space! We’re looking for ambitious and entrepreneurial talents that are passionate about solving complex puzzles. Do not apply if...You are looking for a fancy corporate environment - we are not that! We're all about embracing the chaos and finding our...

  • Senior Knowledge Analyst

    vor 3 Wochen

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Technology & Digital Advantage Practice Area, you will work together with project and proposal teams to help BCG clients on conducting Tech transformations to build world-class Technology functions. This also includes, for example, defining the IT or Tech strategy,...

  • Senior Knowledge Analyst

    vor 1 Monat

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Technology & Digital Advantage Practice Area, you will work together with project and proposal teams to help BCG clients on conducting Tech transformations to build world-class Technology functions. This also includes, for example, defining the IT or Tech strategy,...

  • Senior Knowledge Analyst

    vor 1 Tag

    Dusseldorf, Deutschland Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Technology & Digital Advantage Practice Area, you will work together with project and proposal teams to help BCG clients on conducting Tech transformations to build world-class Technology functions. This also includes, for example, defining the IT or Tech strategy,...