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Data Entry Specialist
vor 3 Monaten
HRS AS A COMPANY
HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.
ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.
Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.
HRS's exponential growth since 2 serves over % of the global Fortune and leading hotel chains.
Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.
POSITION
We are looking for an Europe based Data Entry Specialist (all genders) who will be responsible for implementing negotiated rates for our corporate customers.
CHALLENGE
Manage the rate loading process for our corporate customers with individual hotels and hotel chains (Direct connects, CRS, GDS and external connected hotels) Support our customers and ensure outstanding service quality in answering rate loading related requests Prepare regular reportings to corporate customers which shows in detail the success ratio and remaining issues Manage the Rate Activation process for our corporate customers together with hotel chains (CRS, GDS and external connected hotels) Investigate and actively manage Key Performance Indicators as the Corporate Bookability & steer actions within the organization which would positively impact these KPI´s Be responsible for the operational implementation as well as technical and procedural development of the HRS service Process of audit results and verify the data in the respective systems (HRS Corporate Booking Portal, global GDS systems) and ensure corresponding communication to hotel chains and hotels Build and maintain a fruitful relationship with the HRS internal stakeholders as well as to the travel managers of HRS corporate customers Improvement of external tools in cooperation with IT/product development with a view to more efficient work processes
FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
A commercial education – preferably in the travel industry – or in business administration First professional experience in the hotel industry and / or within the B2B travel industry will be an advantage Good MS Excel skills, bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills High level of self-motivation and ability to work under time pressure Ability to manage hotel and customer expectation Experience in eCommerce and distribution technologies such as global distribution systems (GDS), property management systems (PSM) and computer reservation systems (CRS) High level of flexibility and good organization Fluency in German and English, both spoken and written
PERSPECTIVE
Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.
LOCATION, MOBILITY, INCENTIVE
The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.
