Head of Insights

vor 1 Monat

Walldorf, Deutschland SAP Vollzeit

What you’ll do


The Head of Insights & Experience (m/f/d) will report to Sabrina Kunze, Head of Service Centric and Cross ERP and lead a team across multiple locations. Key responsibilities include, but are not limited to: 

Lead a highly motivated and world class product management unit with focus on equipping the S/4HANA Cloud Public Edition product management team with insights and experience data that impact their-day to-day work throughout the product lifecycle. Run a community within the stakeholder network that is active and engaged Create relevant dashboards, reports and KPIs in partnership with the product management leadership team; learn and adopt Balance reactive data insights with proactive insights to ensure we see what happened, but as well what is upcoming or trending Evaluate new tools to make sure the teams act on the best technical framework possible and drive tool improvements Understand your stakeholders’ needs and support turning them into solutions from concept through to requirements, design, and delivery, collaborating with engineering and other stakeholders Create a highly innovative team with strong focus on Employee Engagement and leadership NPS

What you bring

5+ years of relevant work experience in the software industry, preferably in Product Management Strong analytical skills and affinity to customers and data; background as data scientist would be advantageous Excellent people management & leadership skills and ability to deal with high pressure from internal and external stakeholders  Excellent verbal, communication skills with the customers, partners and internal teams, as well as board/executive level presentation skills Ideally, an international track record showcasing that you can effectively relate to multicultural teams  Strong customer focus with previous exposure to key customers, as well as partner orientation Self-motivated and results-driven, with demonstrable success in previous positions Expertise in one or multiple of the core topics mentioned above would be advantageous Fluent or near-native English language skills 

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