Associate Customer Service
vor 3 Monaten
Aufgaben
Unterstützung des hauptverantwortlichen Referenten und des Department Managers in der qualitativen und quantitativen Steuerung der bei MSD eingesetzten Dienstleister im Contact Center Business Erstellung von Reports und Präsentationen in Bezug auf die Kennzahlenerfüllung der eingesetzten Dienstleister Sichtung & Bewertung verschiedener Reports / Analysen und selbstständiges Antizipieren von erforderlichen Maßnahmen bei Abweichungen, zur Verbesserung der Servicequalität im Customer Service Qualitätsprüfungen zur Sicherstellung der Qualität im Contact Center
Profil
Erfolgreich abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation Mehrjährige Berufserfahrung im Bereich Customer Service und/oder der Contact Center Steuerung Analytische Fähigkeiten bei der Identifizierung von Verbesserungspotenzialen im qualitativen und quantitativen Umfeld Selbständige Arbeitsweise im Team, souveränes Auftreten, Belastbarkeit, unternehmerisches Denken, gute Kommunikationsfähigkeit sowie Organisations- und Koordinationsstärke Sicheres Auftreten sowie gute Kommunikations- und Präsentationsfähigkeiten Sicherer Umgang mit MS Office Anwendungen, insbesondere Excel & PowerPoint Gute Englischkenntnisse in Wort und Schrift-
Sales Associate
Vor 5 Tagen
Ingolstadt, Bayern, Deutschland Ingolstadt Village VollzeitKey ResponsibilitiesAs a Sales Associate at Ingolstadt Village, you will be responsible for delivering exceptional customer service, increasing brand awareness, and executing visual standards to drive sales performance. Prior sales experience in retail is essential.Contract DetailsWe offer a part-time Sales Associate position with a competitive hourly rate...
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Sales Associate
vor 1 Woche
Ingolstadt, Bayern, Deutschland Ingolstadt Village VollzeitKey ResponsibilitiesWe are seeking a skilled Sales Associate to join our team at Ingolstadt Village. As a Sales Associate, you will be responsible for providing excellent customer service, increasing brand knowledge, and executing visual standards to drive performance goals set for our store in cooperation with the Store Manager.RequirementsPrior sales...
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Customer Service Representative
vor 2 Monaten
Ingolstadt, Bayern, Deutschland Columbia Sportswear Company VollzeitAbout the RoleColumbia Sportswear Company is seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a critical role in delivering exceptional customer experiences and supporting the success of our retail stores.Key ResponsibilitiesProvide exceptional customer service by responding to consumer...
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Customer Service Representative
vor 2 Monaten
Ingolstadt, Bayern, Deutschland Columbia Sportswear Company VollzeitAbout the RoleColumbia Sportswear Company is seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a critical role in delivering exceptional customer experiences and supporting the success of our retail stores.Key ResponsibilitiesProvide exceptional customer service by responding to consumer...
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Sales Associate
Vor 6 Tagen
Ingolstadt, Bayern, Deutschland Ingolstadt Village VollzeitKey ResponsibilitiesAs a Sales Associate at Ingolstadt Village, you will be responsible for delivering exceptional customer service, increasing brand awareness, and executing visual standards to drive sales performance.RequirementsPrior sales experience in retail is essential. You will work closely with the Store Manager to achieve performance goals.Contract...
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Associate Customer Service
vor 5 Monaten
Ingolstadt, Deutschland MediaMarktSaturn Vollzeit**Aufgaben**: - Betreuung von Eskalationsfällen im 3rd Level außerhalb der Prozesse in Abstimmung mit der jeweiligen Fachabteilung - Bearbeitung eingehender Rechtsfälle aus dem Online - und Marktumfeld, mit Fokus u.a. auf Gewährleistungsfällen in Zusammenarbeit mit der Rechtsabteilung und unseren Märkten - Prüfung von bestehenden Prozessen innerhalb...
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Retail Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland PENNY VollzeitAbout the Role: We are seeking dedicated individuals to join our team as Retail Associates. In this role, you will play a vital part in ensuring smooth operations within our store and providing exceptional customer service. Your Responsibilities: Collaborate with your team to maintain a well-organized and efficient retail environment. Assist customers...
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Retail Associate
vor 2 Monaten
Ingolstadt, Bayern, Deutschland PENNY VollzeitAbout the Role: We are seeking dedicated individuals to join our team as Retail Associates. In this role, you will play a vital part in ensuring smooth operations within our store and providing exceptional customer service. Your Responsibilities: Collaborate with your team to maintain a well-organized and efficient retail environment. Assist customers...
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Customer Service Representative
vor 2 Monaten
Ingolstadt, Bayern, Deutschland Primark VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Primark. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, ensuring that they find what they need and leave the store satisfied.Key ResponsibilitiesProvide excellent customer service,...
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Customer Service Representative
vor 2 Monaten
Ingolstadt, Bayern, Deutschland Primark VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Primark. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, ensuring that they find what they need and leave the store satisfied.Key ResponsibilitiesProvide excellent customer service,...
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Sales Associate
Vor 5 Tagen
Ingolstadt, Bayern, Deutschland Ingolstadt Village VollzeitOverviewPhilipp Plein is a renowned luxury fashion brand founded in 2004 by Philipp Patrick Plein. The brand offers a wide range of high-end products across 11 lifestyle categories, including fashion for men, women, and kids, luggage, jewelry, and eyewear. As a Retail Sales Associate at Ingolstadt Village, you will be responsible for providing exceptional...
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Customer Service Representative
vor 3 Wochen
Ingolstadt, Bayern, Deutschland PVH VollzeitUnlock Your Potential at PVH As a Retail Sales Associate at PVH, you will be responsible for representing our premium lifestyle brand as a brand ambassador. Your key responsibilities will include selling our collections, building relationships with customers, and working independently within your sales team. You will also collaborate with the visual...
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Customer Service Representative
vor 2 Monaten
Ingolstadt, Bayern, Deutschland PVH VollzeitUnlock Your Potential at PVH As a Retail Sales Associate at PVH, you will be responsible for representing our premium lifestyle brand as a brand ambassador. Your key responsibilities will include selling our collections, building relationships with customers, and working independently within your sales team. You will also collaborate with the visual...
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Stock Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland Tapestry VollzeitAt Tapestry, we're looking for a skilled Stock Associate to join our team. As a key contributor to store performance, you'll be responsible for the smooth running of our back of house area.Key Responsibilities:• Manage product replenishment and administer deliveries and transfers• Support the store team with customer requests and provide excellent...
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Stock Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland Tapestry VollzeitAt Tapestry, we're looking for a skilled Stock Associate to join our team. As a key contributor to store performance, you'll be responsible for the smooth running of our back of house area.Key Responsibilities:• Manage product replenishment and administer deliveries and transfers• Support the store team with customer requests and provide excellent...
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Stock Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland Tapestry VollzeitAt Tapestry, we're looking for a skilled Stock Associate to join our team. As a key contributor to store performance, you'll be responsible for the smooth running of our back of house area.Key Responsibilities:• Manage product replenishment and administer deliveries and transfers• Support the store team with customer requests and provide excellent...
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Stock Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland Tapestry VollzeitAt Tapestry, we're looking for a skilled Stock Associate to join our team. As a key contributor to store performance, you'll be responsible for the smooth running of our back of house area.Key Responsibilities:• Manage product replenishment and administer deliveries and transfers• Support the store team with customer requests and provide excellent...
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Kundenservice-Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group VollzeitAufgabenAls Associate Customer Service unterstützen Sie den hauptverantwortlichen Referenten und den Department Manager bei der qualitativen und quantitativen Steuerung der bei MSD eingesetzten Dienstleister im Contact Center Business.Erstellung von Reports und Präsentationen in Bezug auf die Kennzahlenerfüllung der eingesetzten DienstleisterSichtung &...
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Kundenservice-Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group VollzeitAufgabenAls Associate Customer Service unterstützen Sie den hauptverantwortlichen Referenten und den Department Manager bei der qualitativen und quantitativen Steuerung der bei MSD eingesetzten Dienstleister im Contact Center Business.Erstellung von Reports und Präsentationen in Bezug auf die Kennzahlenerfüllung der eingesetzten DienstleisterSichtung &...
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Sales Associate
vor 4 Wochen
Ingolstadt, Bayern, Deutschland Burberry Limited VollzeitJob OverviewBurberry Limited is seeking a highly motivated and results-driven Sales Associate to join our team in Ingolstadt. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of visual merchandising standards.Key ResponsibilitiesSales & ServiceEmbody the Burberry...