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vor 4 Monaten
Senior Manager (m/f/d) Process Management - Team Lead
Full Time Ferdinandstraße 17, Hamburg, Deutschland Leadership Role 2/26/24 About Hapag-Lloyd
With a fleet of modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13, employees and offices in countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2, employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.
Responsibilities and Tasks:
As the Custodians of Process Excellence, your primary role will be to drive value creation across our global process landscape, enhancing productivity and overall efficiency within Hapag-Lloyd. Making Process Excellence a reality is our central objective. We are the navigators and setting the railguards for the organization, acting as transformation partners alongside Process Owners, and have a vital role in tracking and achieving the set goals.
We are seeking a dynamic and experienced professional to lead and drive our process excellence initiative and contribute to our global success:
Lead, manage and develop a Global Process Excellence team with a strong process excellence and results-driven mindset Drive a solution-oriented and agile working methodology to deliver tangible benefits for the organization, ensuring a focus on efficiency and continuous improvement Drive and expand our strategic roadmap for process excellence in alignment with Hapag-Lloyd's objectives Cultivate a culture of continuous improvement, fostering innovation and proactive problem-solving within the team Oversee the daily activities of the team, guiding them to achieve their targets effectively Facilitate open communication within the team and across departments, promoting collaboration and a continuous improvement mindset Optimize process performance and productivity to deliver a positive customer experience Guide and empower process owners in optimizing efficiencies and continuous process improvement initiatives Utilize data-driven methods for process analytics, leveraging your strong analytical skills to derive actionable insights for process optimization Conduct data-driven analysis of end-to-end business processes, utilizing methodologies like Process Mining and Lean Six Sigma to identify and address bottlenecks effectively Spearhead innovative process improvement strategies, collaborating closely with stakeholders Uphold standardization measures and oversee automation and centralization initiatives
Requirements and Qualifications:
Proven leadership in continuous process improvement and Business Process Management with a results-driven mindset Demonstrated ability to develop and deliver strategic roadmaps aligned with organizational objectives Proficiency in data-driven analytics and methodologies such as Process Mining and Lean Six Sigma Experience in shipping, logistics, maritime business, or business process related studies Ability to spearhead innovative process improvement strategies in collaboration with stakeholder and senior management Experienced team leader fostering a culture of innovation, learning, and knowledge sharing Strong communication skills to foster collaboration and experience working with diverse stakeholder groups Excellent analytical skills with a quick learning ability Independent and target-oriented work style with a high level of commitment Fluent in spoken and written English, additional languages are beneficialPlease submit your application in english.
We offer:
Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of Excellent opportunities for further development, supported by a wide range of training and development opportunities Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract At least 28 days of vacation, flextime, capital-forming benefits, company pension plan Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar Central location between the main train station and Jungfernstieg as well as subsidy for public transportation Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing
Contact person
Alexandra von Bastian Talent Acquisition & Employer Branding Manager −© Apply online Share this job Imprint | Privacy Policy