Operational Program Manager (f/m/d)

Reparieren statt wegwerfen – das ist der Leitgedanke bei CTDI Europe. Seit über 20 Jahren leisten wir einen wichtigen Beitrag zur Nachhaltigkeit in der Kommunikationsbranche. Zu unseren Kunden gehören die größten Netzbetreiber und namhaftesten Hersteller von Festnetz- und Mobilfunkequipment, Smartphones, Modems und vielem mehr. Mit unserem starken Team aus Entwicklern und Ingenieuren entwickeln wir ständig neue und intelligente Systeme, um defekte Geräte schnell und effizient auf Herz und Nieren zu testen und anschließend zu reparieren. Ergänzt durch unsere umfassenden Logistikdienstleistungen bieten wir unseren Kunden ein ganzheitliches Serviceerlebnis. Hinter dem Erfolg unseres Unternehmens stehen über 4.200 Mitarbeiter an 22 Standorten in 13 Ländern. Werde Teil unseres Teams und unterstütze uns dabei, das Thema Nachhaltigkeit in der Kommunikationsindustrie weiter auszubauen.

Operational Program Manager (f/m/d)

• Vollzeit
• 52477 Alsdorf, Deutschland
• Mit Leitungsfunktion
• 25.07.24

Branch / Programm Manager (f/m/d)

Location: Germany, Alsdorf

 

Your Tasks:

            Objectives of this role

• • •  Maintain constant communication with the customer, transmit production and priority plans to the operation
    • Cooperating with other areas and managers to achieve customer targets
    • Develop, implement, and maintain reporting and measuring tools
    • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
    • Ensure that operational activities remain on time and within budget

 

           Responsibilities

• • • •  Lead, motivate, and support the Customer Fokus and Logistics team within a time-sensitive and demanding environment
      • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
      • Partner with cross-functional teams to improve proprietary tools and systems
      • Conduct budget reviews and report cost plans to upper management

Your Qualifications:

          Required skills and qualifications

• • •  Two or more years of proven success in an operations management role
    • Experience in customer management
    • Excellent communication and problem solving skills
    • Ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
    • Proficiency in conflict management and business negotiation processes
    • Strong IT skills, proficient in MS Office tools
    • Fluent in English language

          Preferred skills and qualifications

• • • •  Bachelor’s degree (or equivalent) in operations management, business administration, or related field
      • Strong IT skills, including database development
      • Basic or intermediate level in German

 We offer

• Fair and attractive fixed salary
• Very good development opportunities
• Challenging and varied tasks in a constantly growing, international company
• A positive working atmosphere characterized by competence, responsibility and innovation
• Employer-funded pension
• JobRad
• regular team events and a family party
• good transport links and free parking
• fresh fruit daily
• and much more

 Are you interested? 

Then please send your detailed application in English (pdf format) including your salary expectation  to:

 CTDI Alsdorf GmbH

Human Resources

Konrad-Zuse-Str. 37

52477 Alsdorf

isabelle.szruba@ctdi.eu

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