Salesforce Consultant

bOverview /b pAs a Salesforce Consultant at KUKA Group, you will manage the global Salesforce platform to support thousands of users across multiple countries. You will advise business units, drive platform development in agile sprints, and optimize processes through Salesforce. You’ll lead end-to-end implementation, testing, and knowledge transfer while coordinating with international teams. This role offers exposure to global rollouts, stakeholder management, and hands-on solution delivery within a dynamic, collaborative environment. /p bLeistungen / Benefits /bulli13th salary /lilibilingual work environment /lilicafeteria /lilicompany shuttle bus /liliEmployee Assistance Program /liliHome Office /li /ul bVerantwortungsbereiche /bulliOperate and optimize a global Salesforce platform for ~4,000 users across ~40 countries /liliAdvise Sales, Marketing, and Customer Service on Salesforce functionality to meet business needs /liliLead agile development (Scrum) with stakeholders /liliAnalyze global processes to identify optimization opportunities and define implementation strategies /liliConfigure and implement Salesforce features per client requirements /liliConduct system tests, QA, and issue resolution /liliProvide first
- and second-level Salesforce support and knowledge transfer /liliCollaborate with cross-functional teams, SAP, and Salesforce development /liliManage IT project aspects for global rollouts including budget, resources, and vendor coordination /liliPlan and deliver end-user trainings and hypercare support during rollouts /li /ul bZentrale Anforderungen /bulli3+ years of experience as a Salesforce Consultant or similar role /liliSalesforce certifications (e.g., Admin, Consultant) /liliStrong understanding of sales and marketing operations and business processes /liliExcellent problem-solving and attention to detail /liliStrong communication with technical staff, stakeholders, and senior management /liliAbility to work in complex multinational environments /liliFluency in English; German is a plus /li /ulullistrong communication /liliproblem-solving /liliattention to detail /liliSalesforce platform administration and configuration /liliSalesforce implementation and testing /liliAgile project management (Scrum) /li /ul