German-Speaking Customer Support Rep I Onsite in Greece I Relocation Support
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About The Role
As a Dutch-Speaking Customer Service Representative, you will provide high-quality customer support in German, helping customers resolve their inquiries while delivering an outstanding customer experience. You'll work in a collaborative international environment where communication, problem-solving, and customer satisfaction are key priorities.
Key Responsibilities
- Provide professional customer support via phone, email, and other communication channels.
- Respond to customer inquiries accurately and efficiently.
- Resolve customer issues while maintaining a high level of customer satisfaction.
- Escalate complex cases when necessary.
- Maintain accurate records of customer interactions.
- Meet quality and performance targets.
- Collaborate with colleagues to deliver an exceptional customer experience. What We're Looking For
- Native or near-native German (at least C1f).
- Fluent English.
- Excellent written communication skills.
- Good knowledge of Microsoft Office.
- Ability to multitask in a fast-paced environment. Salary & Benefits
- Gross Monthly
Salary:
€1,500 x14 month
- Performance Bonus based on target achievement.
- Paid onboarding and comprehensive training.
- Continuous coaching and career development opportunities.
- International and multicultural working environment. Relocation Package A comprehensive relocation support to help you settle in Greece:
- 4 weeks of hotel accommodation upon arrival.
- Flight ticket provided.
- Airport pick-up upon arrival.
- Real estate agency fee coverage to help you find long-term accommodation. Working Schedule
- Full-time position.
- 5 days in a week, 8 hours/day with rotating shifts based on the projects. Training & Career Development
- Comprehensive onboarding program with a dedicated nesting period.
- Ongoing training sessions and regular coaching.
- Continuous learning opportunities as products and tools evolve.
- Regular team meetings and supervisor support.
- Team-building activities and social events throughout the year. If you're ready to start your international career while supporting creators and business customers in a collaborative environment, we'd love to hear from you. APPLY NOW
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