Order Entry Specialist
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• Secondary school qualification, diploma in Business Administration, or equivalent relevant experience.
• Previous experience in order processing, sales administration, customer service, or data entry.
• Proficiency in Microsoft Office, particularly Excel; familiarity with ERP or order management systems is an advantage.
• Accurate typing and data entry skills, with strong attention to detail.
• Basic numerical skills and ability to verify pricing, quantities, and order totals.
• Understanding of sales orders, stock availability, and fulfillment processes.
• Strong organizational skills and ability to manage multiple orders and deadlines.
• Clear communication skills when coordinating with customers and internal teams.
• Ability to identify discrepancies, resolve routine issues, and escalate exceptions appropriately.
• Discretion when handling customer information and commercial terms.
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