Intern - IT Infrastructure DWP Support (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.   Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric We aim to transform into a leading player in urban premium, electric & connected mobility provider.   Are you a forward thinker too? Then join us now   What makes this job special?   As an intern for Infrastructure DWP Support, the key objective of this role is to support all smart Europe employees with their IT related issues and also supports other IT infrastructure topics for smart Europe. This position gives an opportunity to perform well with minimal supervision with below core

responsibilities:
* As a part of Client Infrastructure, support smart Europe internal employees with their Windows and Office365 requests
* Support new joiners (both internal employees and external consultants) for the smooth IT onboarding of new joiners and setup of email accounts and laptops
* From Office Infrastructure perspective, support smart Europe employees with the IT equipment in the Meeting rooms, along with the Printer Setup and VPN connectivity issues
* Support smart Europe users with the One Drive setup and issues related to One Drive/SharePoint
* Remote-support smart Europe users in other locations all over Europe
* Manage and support the requests pertaining to JIRA tool and Confluence incl. user management, access management
* Provide support in managing various Licenses (Hardware & Software) across smart Europe.
* Support smart Europe in all IT Hardware related requests   We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.   We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.   We empower you to have ownership over work