Field Clinical Specialist, Transcatheter Heart Valve

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The goal will be to help make each site independent on procedures, product preparation and support. Field Clinical Specialists will provide guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes.

This role will collaborate with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, a Field Clinical Specialist will travel frequently within an assigned territory, clinically training customers on the THV technology.

Territory: Germany (Heidelberg, Stuttgart, Lahr, Karlsruhe, Freiburg, Bad Krozingen, Ulm)

How you will make an impact:

• Working independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs

• Provide education on all aspects on one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support

• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology

• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

• Utilizing acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes

• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP

• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP

• Validate software and hardware updates in the field as applicable

• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)

• Other incidental duties

What you will need (Required):

• Bachelor's Degree in in related field Training experience in clinical / technical environment Required

• Min. 3 years years experience of previous related medical device and/or clinical experience Required

• Valid driver's license

What else we look for (Preferred):

• Proven expertise in MS Office Suite and ability to operate general office machinery

• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

• Good problem-solving and critical thinking skills

• Knowledge and understanding of cardiovascular science

• Understanding of cardiovascular anatomy, pathology and physiology including the applications and "language" of the market and Edwards Lifesciences and of medical device regulatory requirements and documents, device accountability and adverse events reporting

• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)

• Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members

• Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success

What is it like to work at Edwards Lifesciences in Germany?  

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. 

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).   

Edwards Lifesciences in Germany also offers the following benefits: 

• Competitive compensation and benefits package 

• Flexible working hours, remote working 

• Pension plan 

• Risk insurance  

• Service awards 

• Enhanced leave benefits 

• Employee stock purchase program 

• Employee assistance program 

• Comprehensive wellness program including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity  activities and much more 

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefit policy and components may vary by location.