Driver Operations Manager

vor 1 Tag

Berlin, Berlin, Deutschland Lalamove Vollzeit 45.000 € - 65.000 € pro Jahr
As the Driver Operations Manager, you will be in charge of growing and retaining our supply for our Germany operations. Quick wits, problem-solving and a team-first mentality will be critical to your success.  This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform. What you'll do:
  • Driver acquisition and onboarding: constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding. 
  • Community & Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust & loyalty with our driver-partners across Germany.
  • Driver operations standards: identity, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
  • Performance: constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
  • Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
  • Process improvement and standards: Identity, build and enforce standard operating procedures to manage the supply teams effectively
What we seek:
  • Bachelor's degree or higher, with at least 5 years of operational and leadership experience, preferably in a logistics or e-commerce fulfillment environment.
  • Proven experience managing teams of 3 or more direct reports, including oversight of multiple functions or verticals.
  • Demonstrated ability to lead complex, cross-functional projects and collaborate effectively with regional or headquarters teams.
  • Solid understanding of mobile and web technologies and their application in business operations.
  • Strong analytical and data-driven mindset, with the ability to identify key levers for performance and make informed business decisions.
  • Excellent leadership, communication, and stakeholder management skills, capable of engaging and inspiring a diverse community.
  • Highly organized and structured, with strong prioritization skills to manage multiple initiatives simultaneously without compromising quality.
  • High integrity and sound business judgment, with a proven ability to make decisions in the best interest of the company.
  • Fluent in written and spoken German and English, with the ability to communicate ideas clearly and present information in a structured manner.
  • Positive, open-minded, and results-oriented, with a strong sense of ownership and business acumen.
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:  
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Driver Operations Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland LaLaMove Vollzeit 60.000 € - 120.000 € pro Jahr

    As the Driver Operations Manager, you will be in charge of growing and retaining our supply for our Germany operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the...

  • Operations Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Maydan Al Tanfeeth Company Vollzeit 60.000 € - 100.000 € pro Jahr

    Location:GermanyEmployment Type:Full-timeWe are seeking an experienced and results-drivenOperations Managerto oversee daily operations, optimize processes, and ensure efficiency across the organization. The ideal candidate will have strong leadership, problem-solving, and organizational skills, with a proven ability to drive operational excellence in a...

  • Service Operations Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland FleetFox Vollzeit 60.000 € - 120.000 € pro Jahr

    Join FleetFox as our next Service Operations ManagerWe're on a mission to make fleets run smarter. FleetFox is a tech-driven managed marketplace active in 13 cities across 6 EU countries, servicing car-sharing, delivery, and utility fleets. Powered by data and automation, we help clients cut fleet operations costs by 35–60% while ensuring seamless quality...

  • Operations Strategy Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Voi Technology Vollzeit 60.000 € - 120.000 € pro Jahr

    YOUR MISSION AT VOIAs an Operations Strategy Manager, you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. In this role,...

  • Operations Strategy Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Voi Technology Vollzeit 60.000 € - 120.000 € pro Jahr

    YOUR MISSION AT VOIAs anOperations Strategy Manager, you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. In this role, you...

  • Operations Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland A11 Vollzeit

    About The JobAs a key growth accelerator, A11 partners with Europe's most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.We're looking for a motivatedOperations Manager (m/f/d)to join and lead theoperational processes and supplier managementat one of our Ecosystem Companies.As anOperations...

  • Operations Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland A11 Vollzeit

    About the JobAs a key growth accelerator, A11 partners with Europe's most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.We're looking for a motivated Operations Manager (m/f/d) to join and lead the operational processes and supplier management at one of our Ecosystem Companies.As an...

  • Senior Operations Manager

    Vor 5 Tagen

    Berlin, Berlin, Deutschland LISTA Vollzeit 80.000 € - 120.000 € pro Jahr

    Our client is a fast-growing, founder-led restaurant brand with a loyal customer base. After several years of product refinement and consistent commercial success, the company is now entering an ambitious scale-up phase.They combine high-quality food, efficient operations, and a modern, service-driven approach. Preparing to expand rapidly across multiple...

  • Legal Operations Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland e45898d8-150c-42e7-8b77-b2438a762591 Vollzeit 60.000 € - 75.000 € pro Jahr

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

  • Operations Specialist

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Bolt Technology Vollzeit 40.000 € - 80.000 € pro Jahr

    We're looking for an analytical and solutions-driven Operations Specialist to help us grow our Bolt Drive operations in Germany, with a focus on streamlining and automating processes to make operations more efficient.About usWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all...