IT Administrator

Job Description
Shopware is a leading ecommerce system that enables companies worldwide to scale quickly and efficiently in digital commerce. As a trendsetting open source solution, Shopware is already used by some of the largest European brands, retailers and manufacturers in the B2C and B2B industries.

The role sits within
IT Operations
, in the
IT Infrastructure
team, which is responsible for
shopware AG's internal IT infrastructure
.

As an
IT Administrator - Cloud-Infrastructure (m/f/d)
, you play a key role in maintaining, optimising, and evolving our
infrastructure and network architecture
. Working closely with internal experts and external partners – including
AWS specialists
– you ensure a
stable, performant, and future-ready system landscape
.

With a focus on
automation, efficiency, and continuous improvement
, you help shape Shopware's technical foundation and drive meaningful change.

This position can be filled on-site, hybrid, but also full-remote within Germany. Your work location will be agreed upon in advance and forms the basis of your employment contract.

These are your tasks:

• You take responsibility for the overall monitoring and health of our infrastructure, ensuring stability, performance, and reliability.
• By designing and improving our network architecture, you create the basis for a scalable and efficient infrastructure.
• Together with the Security Specialist, you work on strengthening and continuously optimizing our system security.
• Your focus includes the monitoring and cost optimization of our AWS environments as well as the ongoing development of our AWS architecture.
• Using tools such as Terraform, CloudWatch, and monitoring systems, you ensure transparency and automation across our setup.
• You prepare reports and analyses that support decision-making with clear data insights.
• In close collaboration with the Cloud Engineering and Infrastructure teams, you contribute to projects from planning to implementation.
• Sharing knowledge with your colleagues is part of your daily routine and helps maintain a strong internal knowledge base.

This is what you'll bring to the table:

• You already have several years of professional experience in a similar field and have achieved demonstrable success.
• A broad understanding of network and infrastructure systems enables you to manage and evolve complex environments.
• You have solid Linux experience and are confident working with cloud environments, particularly AWS.
• Experience with monitoring tools such as CloudWatch and the ability to generate meaningful system reports are part of your skill set.
• Familiarity with Terraform helps you manage infrastructure efficiently as code.
• Ideally, you bring experience in CI/CD, GitHub or GitHub Actions.
• Your communication skills and team-oriented mindset foster collaboration with internal and external stakeholders.
• A high degree of self-motivation and curiosity drives you to continuously optimise existing systems.
• Fluency in German and English (C1) allows you to work seamlessly in an international environment.

This is what we offer you:

• Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged.
• Employment Contracts: Permanent positions that offer long-term security.
• Flexibility: Flexible working hours and options for mobile work and full-remote contracts.
• Equipment: Freedom to choose your preferred work hardware.
• Onboarding: Well-structured onboarding with support from a personal "buddy."
• Work Environment: An inspiring environment with dedicated colleagues and a dynamic community.
• Development Opportunities: Diverse opportunities for personal growth and development.
• Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events.
• and much more

You can get a detailed insight on our career page.

Your personal contact for this position is Josephine Scheffler and is happy to answer any questions you may have
Protecting your personal data is a top priority for us. You can find our applicant information here.