Technical Support Specialist

vor 1 Tag

Ratingen, Nordrhein-Westfalen, Deutschland ABB Vollzeit 40.000 € - 80.000 € pro Jahr

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

EL Sales Supp. Mgr.-Configur.&Quotation

The work model for the role is:
onsite / Onsite
Key Responsibilities
In this role, you will have the opportunity to support the sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

Main stakeholders are all the customers in the German Region under certain circumstances outposts from our customers in the EU.

You will be mainly accountable for:

  • Offering technical advice and providing comments on enquiry specifications for customers/channels/Sales Engineers regarding ABB's products/systems/applications.
  • Providing technical support during technical meetings, product presentations, and negotiations.
  • Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
  • Delivering product/solution/service-related training; and supporting the managers in preparing and validating the technical articles to publish.

Qualifications For The Role

  • You are learned to work with the relevant tools for this position and the products
  • We expect independent technical induction in application software and knowledge of standards relating to our relevant product portfolios.
  • Ability to demonstrate your experience in advanced skills and you have 2 years of experience in specified product range
  • Degree required as electrical engineer and demonstrated track record in the market electrical Industry, OEM, Building technology
  • You are at ease communicating in German (C2) and English (B1)

Benefits

  • ABB Employee Stock Acquisition Plan (ESAP)
  • Learning & training opportunities
  • ABB Children's Holiday Home
  • Personal coaching offers

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

ABBCareers
RunwithABB
Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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