Internal Sales Representative

Vor 6 Tagen

Berlin, Berlin, Deutschland Gram Precision SL Vollzeit 40.000 € - 60.000 € pro Jahr

The e-commerce division of Gram Group for the DACH region, is looking for a proactive and technically-minded Internal Sales Representative to support our fast-growing online sales operations in Germany and Austria. This is a key role for a motivated individual who enjoys both technical sales and providing excellent customer support in a digital-first environment.

We are not your typical industrial company.

At Gram Group, we are a 50-person team innovating in a very traditional market: industrial weighing. We do this not only through cutting-edge products, but also by focusing on e-commerce as our primary sales channel—something very rare in our sector.

Tasks

What You Will Do

  • Customer consultation: Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.
  • Sales support: Prepare and follow up on quotations, and actively convert inquiries into orders.
  • Order processing: Enter customer orders into our systems and ensure excellent after-sales support via phone and email.
  • Product knowledge: Learn and continuously deepen your understanding of our products to deliver added value to customers.
  • Team collaboration: Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.
Requirements

What We're Looking For

  • Experience with technical or technological products is essential. You must be comfortable understanding and explaining complex products to customers.
  • Experience in e-commerce or online customer interactions is a strong plus, but not mandatory.
  • Native-level German is required. Either English or Spanish proficiency is beneficial, especially for communication with colleagues.
  • Strong organizational skills and a self-starter attitude.
  • Excellent communication skills and a genuine interest in helping customers.
  • Solid understanding of digital tools (e.g. CRMs, e-commerce platforms, email support systems).
Benefits

What We Offer

  • A dynamic role in a fast-growing and forward-thinking company transforming an old-fashioned industry.
  • Real impact: your work directly influences customer satisfaction and business growth.
  • Remote work flexibility and a supportive, collaborative culture.
  • Competitive compensation and professional development opportunities.

Interested candidates are invited to submit their CV and a cover letter highlighting their suitability for the role and language proficiency.

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

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