Hotel Controller

Job Description
As a Hotel Controller, you will control and manage all the aspects related to the Hotel Cost Control and lead a team to provide a first class provisions service

You will actively support the daily operation as well as provide an expert financial point of view and contributing to proactively driving business results through analysis and reporting.

Within this role you will act as a role model, be a leader for the future, an inclusive team player who is able to coach and support your team.

A Bit About The Role

• Responsible for the line management of the stores team to support, develop and deliver
• Supervises the entire loading operation from planning to execution inside the storerooms and on the pier to ensure a safe working environment.
• Responsible for financial reports concerning the operation and results onboard to all key stakeholders ship and shore.
• Fully acquitted with Power BI reports and able to explain the results, producing back up information and documentation.
• Accountable for ensuring MMS, Fidelio, POS systems are always accurate
• Responsible for checking all quantities, quality, and specifications after the loadings, in order to be confirmed in the system in collaboration with the Storekeeper.
• Conduct frequent inspections of highly perishable merchandise and seeks advice and support from the galley team if uncertain.
• Picking POC: Overseeing ordered and review requisitions before issuing.
• Fully accountable for the day-to-day for the accuracy of inventories, appropriate FIFO rotation, vegetable/fruit sanitation practices, issuance and charges, cleanliness and Public Health standards are followed.

Skills & Requirements
About you:

• Demonstrated experience in motivating and leading teams
• 2 years experience as Hotel Controller or similar role on board cruise ship is desirable
• Previous experience with MMS, Fidelio, POS systems
• Extensive knowledge of inventory control procedures with regard to onboard operations
• Strong accounting, finance and analytical skills
• Problem solving oriented
• Strong organizational, interpersonal and communication skills
• Ability to interact with key stakeholders ship and shore
• Fluent in spoken and written English

Great Place to Work

• Passionate Explorers - We are proud of our history and are driven to create more.
• 'Can-Do' Mindset - We jump-in and proactively contribute to the greater good.
• Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.
• Genuine Interactions - We want all people to be their true selves.
• Humble Leadership - We have a short distance between leaders and teams.

About The Company
Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world's first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.

For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.

We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.

Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.

As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.

One thing you'll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world's very best expedition cruise operator.

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHX Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

HX Expedition FoundationOur HX Foundation is a dedicated charity supporting local communities and environmental initiatives solely on the areas where HX's Expedition ships sail, from the Arctic and Alaska to the UK, Galápagos Islands and Antarctica.