Aftermarket Sales Engineer

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power, and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, employees worldwide, and publicly traded on the Tokyo Stock Exchange. 

We are seeking a technically skilled Aftermarket Sales Engineer, reporting primarily to the LNG Manager, to manage and grow our aftermarket business across Spain and Portugal. This role focuses on sales of spare parts, field service, repairs, and upgrades for cryogenic pumps and systems, primarily in LNG segment. 

You will be responsible for maintaining strong customer relationships, identifying service needs, and supporting the full sales process from inquiry to order. Collaboration with our internal service, engineering, and logistics teams is key to ensuring customer satisfaction and regional growth.

This is a great opportunity to join a global leader in clean energy solutions and support Southern Europe's growing demand for sustainable technologies. 

The eligible candidate must be located in Spain or Portugal.

• Territory Management: The qualified candidate will be responsible for managing all sales activities within the assigned territory (Spain and Portugal). This includes maintaining a robust pipeline of business prospects, negotiating sale agreements, and meeting or exceeding sales targets.
• Customer Relationship Management: A significant part of the role involves building and maintaining strong, long-lasting customer relationships. The salesperson will understand customer needs and maximize value from these relationships.
• Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively demonstrate their value to potential clients, answer inquiries, and address possible concerns.
• Market Research: Conduct and analyze regional market research to understand the competition, customer preferences and identify new business opportunities.
• Sales Strategy Development: Develop and implement strategic sales plans tailored to the regional market to drive sales growth.
• Sales Reporting: Track, record, and compile reports, utilizing Salesforce, on sales performance and on strategies in implementation, using this data to forecast future sales.
• Team Collaboration: Collaborate with the sales team and other departments such as marketing and prime to achieve sales objectives and enhance the client experience.
• Customer Service: Ensure the highest levels of service standards and maintain customer satisfaction, dealing with any issues that arise in a professional and timely manner.
• Sales Training: Attend and possibly lead sales training and seminars to remain updated on product knowledge, industry trends, and advancements.
• Presentation Skills: The salesman will need to make engaging presentations to potential and existing clients, offering product solutions tailored to their business needs.
• Contract Negotiations: Lead negotiations with potential customers, including finalizing contracts and agreements.
• Brand Ambassador: Act as a brand ambassador, representing and promoting the company's values and products at all times, including at industry events and trade shows.
• Represent NCEIG functional AMS business unit in Spain and Portugal.
• Monitor changes or developments within the industry and report to management.
• Promote all NCEIG NCS products portfolio, follow up, and share sales leads internally.
• Documentation of activities in our CRM program (Sales Forces).
• Other duties as assigned that are broadly in line with the above and key objectives.

• Experience in industrial or technical sales (preferably in cryogenics, pumps, or related equipment).

• Strong communication and customer service skills.

• Excellent written and verbal communication skills in English and Spanish (required) Language (Advanced Level), including business and legal vocabulary. Any others languages is a plus.
• Bachelor/Master's degree in Technical Sales, Mechanical Engineering, or related field is advantageous.
• 3-5 years of experience in sales, marketing, or business development
• Must also be able to work well with current team members at all levels.
• Tenacity and a confident and persuasive self-starter with a strong drive to achieve results.
• Leadership and contribute to increase team-spirit.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Skilled in time management, prioritizing and managing changing priorities in fast-paced environment.
• Some experience in major projects or transactions.
• Experience in bidding/proposal preparation and the ability to read and understand bid/proposal specifications, both from a technical and commercial perspective.
• Strong understanding of sales processes and strategies
• Flexibility to travel.