Amazon Account Specialist

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We're continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client's business from a 360° perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world's most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we've made it our mission to expand every brand's market share and heart share. Because we believe every transaction has the potential to be transformational.

About our Content & Account Operations Team

We help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms.

As our Amazon Account Specialist (f/m/d), you'll take end‑to‑end ownership of our clients' Amazon operations while helping shape the future direction of our Content & Account Operations Team.

• You will manage the daily operations of Amazon Vendor and Seller accounts, ensuring consistently high content quality and operational excellence

• You will prioritize and coordinate incoming requests, make informed resourcing decisions, and ensure expectations and deadlines remain aligned

• You will identify opportunities to improve and automate operational processes, contributing ideas from concept through testing and evaluation

• You will support the development of AI‑driven features within Account Operations by proposing use cases, testing functionalities, and shaping future automation

• You will onboard, coach, and mentor team members across all areas of Amazon account management, fostering both capability and confidence

• You will review team output, offer constructive and actionable feedback, and maintain high standards across deliverables

• You will collaborate closely with internal stakeholders to keep projects coordinated, transparent, and moving forward efficiently

• You will, when relevant, engage directly with clients as a trusted operational partner, guiding them through Amazon‑related challenges and opportunities

• You have at least 3+ years of experience in Amazon account management (Vendor, Seller, or both) with broad exposure across operational topics

• You are a well‑rounded Amazon operator who can independently navigate complex situations and apply best practices with confidence

• You have hands‑on experience in content and account operations, including catalogue management, audits, content updates, A/B testing, and listing optimization

• You are an effective communicator and keep workstreams running smoothly

• You have strong attention to detail, operate with ownership, and consistently deliver high‑quality work

• You have excellent English communication skills; German is a strong advantage

Imagine...

… gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.

… taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget.

… being part of a company where diversity and inclusion aren't just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment.

… collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we're doing and take pride in being thought leaders in our field.

… having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year.

… working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings.

… enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows

… benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be.

… having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness.

... staying fit and active with EGYM Wellpass - our subsidized sports and wellness membership, giving you access to thousands of gyms, studios, and wellness offers across Germany.

Want to be part of this journey? Join us and shape the future with us