Senior Account Renewal Manager

We are Europe's leading platform for sports and wellness. Our mission is to inspire people to lead active, healthy lives and with just one membership we offer access to thousands of fitness and wellness experiences across Europe.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you're curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

*Big news: Wellhub and Urban Sports Club unite*
Urban Sports Club is now a proud part of Wellhub, creating the world's largest wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.

This is an exciting moment to join us: you'll have the chance to be part of a global team and make a real impact on a fast-growing market. Be part of our growth story Learn more about it here.

We are looking for a (Senior) Account Renewal Manager position to support our growing B2B business. As a Sr. Account Renewal Manager, your primary responsibility is to ensure revenue growth by renewing and/or extending existing customer contracts. It's also about inspiring people to live an active and healthy life. If you want to join our team in Berlin or Cologne, we look forward to receiving your application

• You are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts
• You analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently
• You are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling
• You actively work on the continuous improvement of our processes and methods in the area of Account Renewal Management to position Urban Sports Club for a successful future in this area
• You understand the wishes and needs of our corporate clients and derive strategies & tactics  for specific contract negotiations and conclusions as well as for future product improvements

• You have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)
• You are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance
• Your high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients
• You have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent
• You are confident and credible in discussions with executives up to senior management level
• You are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress
• You have a strong product affinity and ability to represent and promote our solution externally with conviction
• You bring along excellent Google Sheets skills and a high proficiency in data-driven analysis

• Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
• Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
• Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You'll also have the option to desk-swap at our other European offices.
• WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
• Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
• Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).