German Speaking Onboarding Account Manager in Barcelona

Join our team in Barcelona and help deliver a leading Digital Marketing Ads platform that transforms how companies attract and retain customers.

We're looking for a German-speaking professional with the expertise to onboard high-potential businesses, from innovative startups to future unicorns. In this role, you'll ensure smooth adoption, nurture strong relationships, reduce churn, and identify growth opportunities.

As an onboarding account manager, you'll guide clients through their first steps and ensure campaigns are set up for success. You'll also handle commercial activities to maximize impact:

• Conduct outbound calls to introduce and sell Google Ads services.

• Understand client goals and propose tailored advertising solutions.

• Build and manage PPC campaigns that deliver both quick wins and long-term performance.

• Encourage higher ad investments and upsell additional products.

• Maintain accurate and up-to-date client records in the CRM.

• Manage a high daily volume of client calls and engagements.

• Bachelor's degree (Master's in Marketing or Communications is a plus).

• Native-level German and English (C2 proficiency).

• Minimum 2 years of experience in sales and/or marketing, ideally client-facing.

• Able to work independently and deliver consistent, measurable results.

• Background in managing customer relationships and improving CRM workflows.

• Confident using AI tools to enhance personalization and outreach.

• Strong communicator—able to simplify complex concepts for different audiences.

• Goal-driven, proactive, and confident in execution.

• Works well independently while contributing effectively to a team.

• Solid business knowledge and ability to analyze market trends.

• Skilled in competitor and industry analysis.

• Customer-focused, always aiming to provide excellent experiences.

• Local Insight: Deep understanding of German cultural norms and business practices.

• Strategic Focus: Ability to identify high-growth companies to target.

• Problem-Solving: Skilled in addressing complex client challenges.

• Analytical Strength: Comfortable interpreting data and market insights.

• Relationship Building: Capable of creating long-lasting partnerships.

• Cultural Sensitivity: Navigating etiquette and nuances to establish trust.

• Stakeholder Handling: Managing multi-layered decision-making structures.

• Marketing Knowledge: Clear understanding of Germany's digital advertising ecosystem, positioning Google Ads effectively.

• Inquiry Management: Confident addressing ROI and integration-related questions.

• Regulatory Compliance: Awareness of GDPR and data privacy expectations.

• Process Optimization: Continuously improving efficiency and quality.

• Collaboration: Sharing knowledge and working well with peers.

• Effective Communication: Clear, persuasive across multiple channels.

• Emotional Intelligence: Building trust through empathy and awareness.

• Open-Mindedness: Embracing new ideas and diverse perspectives.

• Critical Thinking: Making decisions based on data and logic.

• Solution-Oriented Approach: Tackling problems with practical strategies.

• Entrepreneurial Mindset: Creative, proactive, and innovative.

• Hybrid Model: Work 2 days on-site, 3 days remotely (Barcelona-based).

• Relocation Package: Paid flight and company-provided housing in Barcelona.

• Healthcare: Private health insurance.

• Development: Continuous training and professional certification opportunities.

• Career Path: Clear growth structure supported by coaching.

• Culture: Fun and motivating workplace with contests and a business-casual style.

• Location: Office at the World Trade Center, Barcelona—an inspiring setting by the sea.