Junior, Regional Business Optimization

About DP World  

Trade is the lifeblood of the global economy, creating
opportunities and improving the quality of life for people around
the world. DP World exists to make the world's trade flow better,
changing what's possible for the customers and communities we serve
globally.  

With a dedicated, diverse and professional team of more than
111,000 employees from 159 nationalities, spanning 77 countries on
six continents, DP World is pushing trade further and faster
towards a seamless supply chain that's fit for the
future.  

We're rapidly transforming and integrating our businesses --
Ports and Terminals, Marine Services, Logistics and Technology –
and uniting our global infrastructure with local expertise to
create stronger, more efficient end-to-end supply chain solutions
that can change the way the world trades. 

 What's more, we're reshaping the future by investing in
innovation. From intelligent delivery systems to automated
warehouse stacking, we're at the cutting edge of disruptive
technology, pushing the sector towards better ways to trade,
minimising disruptions from the factory floor to the customer's
door.  

 DP World is on a mission to transcend boundaries and
bridge the gap between all nations and cultures – not just in what
we do but also in how we behave. 

We are dedicated to creating a culture where everyone feels
respected, supported, and empowered to reach their full potential.
We believe that embracing inclusion and diversity, drives
innovation and growth and helps us connect people, businesses, and
societies. Free minds and different perspectives are changing our
world, and together we can change what's possible. 

The DP World family comprises of syncreon, Imperial and
P&O. 

WE MAKE TRADE FLOW  

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Junior, Regional Business Optimization & Customer
Implementation Freight Europe (f/m/d)

Job Description

The Junior Manager, Regional Business Optimization &
Customer Implementation is responsible for providing project
support and coordination during customer onboarding activities.
This role focuses on delivering defined tasks, maintaining
documentation, and supporting stakeholders to ensure smooth project
delivery.

The position can be based in Switzerland, Germany,  Czech
Republic or Netherlands. 

How you will contribute:

Customer Implementation Support

• Assist in the coordination of customer implementation projects,
  ensuring tasks are completed on time.
• Prepare project status updates for Managers and Sr.
  Managers. 
• Support post-implementation reviews by collecting feedback and
  lessons learned. 

 Project Management Support

• Maintain project trackers and documentation for assigned
  projects.
• Prepare project status updates for Managers and Sr.
  Managers. 
• Support post-implementation reviews by collecting feedback and
  lessons learned. 

Continuous Improvement 

• Contribute observations and suggestions for improving project
  delivery processes. 
• Support automation and digitization activities as
  directed. 

Training and Development 

• Assist in preparing training materials for DP World branches,
  customers, and suppliers.
• Participate in training sessions to build knowledge of
  implementation processes.

Data Analysis & Reporting 

• Gather and validate project data for reporting
  purposes. 
• Provide basic analysis to support KPI tracking and performance
  reporting. 

Your key qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain, or
  related discipline.
• 2–4 years of experience in logistics, supply chain, or customer
  service roles.
• Basic knowledge of freight forwarding operations and customer
  onboarding.
• Familiarity with project management principles is an
  advantage.
• Strong skills in Microsoft Office (Excel, PowerPoint, Word);
  Power BI a plus.
• Good written and verbal communication skills.
• Detail-oriented, organized, and eager to learn.
• Ability to work collaboratively in cross-functional teams.
• Fluent in English; additional European languages an
  advantage.

Compensation 

 DP World offers exciting and challenging roles within a
growing international organization. We strive to hire and develop
the right people, locally and globally, stimulating personal growth
and self-development within an informal atmosphere. We offer a
market competitive compensation package. 

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