Global Key Account Manager- Assurance

Joining TÜV Rheinland means working for one of the world's leading testing, inspection, and certification service providers with more than 25,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.

SUMMARY:

The Key Account Manager will develop, manage and maintain executive, high-level relationships with customers of strategic importance (Key Accounts), taking responsibility for sales quotas, margin potential, global presence and technical leadership. Single point of contact for other Key Account Mangers globally in Business Stream People & Business Assurance.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Adhere to the TRNA procedures as defined in MS-005711, TRNA Navigation Tool, Aerospace Rules, Global IATF Program, IATF Standard and IATF Rules.
• Lead Generation and Prospecting: Actively hunt for new leads within assigned territory through external networks and cold calling, meeting or exceeding quotas for cold calls and door knocks.
• Client Engagement: Understand the communication and technology needs of mid-large-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients. Develop and maintain relationships across multiple functional areas, ensuring that we maintain high level relationships and touch points, but also working with key personnel in the organization that are responsible for our product and services.
• Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers, setting strategies for each account, mapping their global footprint, identifying opportunities and assembling the appropriate support team.
• Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction. Establish a strategic plan for key accounts in portfolio.
• Perform other duties as required.

QUALIFICATIONS & REQUIREMENTS:

Knowledge, Skill, & Abilities

• Solid knowledge of domestic regulatory compliance laws and regulations, including ISO 19011, ISO 17021, Mandatory Documents¸ Aerospace Standard/Rules, IATF Standard/Rules.
• Strong project/time management and organizational skills with the ability to work in a fast-paced, multi-tasking environment coordinating multiple and changing priorities.
• Strong verbal, written, and interpersonal communication skills.
• The ability to work under constraints, pressure, carry out urgent requests and meet deadlines.
• Must be articulate, professional, and be customer service oriented
• Proactive, self-disciplined and able to work in both teams and/or independently.
• Self-motivated and fully committed to building a profitable business.
• Track record of high sales volumes and proven track record of consistent quota achievement.
• Experience selling in the midmarket space - medium to large deals sizes.
• Experience with high-volume cold calling.
• Must demonstrate a growth mindset and a willingness to be collaborative with teammates and in the selling process.
• Ability to travel both domestically and internationally. Valid passport and driver's license required.

Education

• Associate's degree or equivalent education and/or experience. Bachelor's degree preferred.

Experience

• 3 plus years of sales experience.
• B2B sales experience.
• Experience independently closing new deals larger than $50k in annual revenue.
• Computer literacy required includes Microsoft Office applications, Salesforce, SAP.

Certifications

• None

SUPERVISORY REQUIREMENTS:

• None

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Office environment with frequent sitting, walking, and standing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery and computers.

Equipment Used:

• Computer, cell phone

Travel Required:

• Customer visits, as needed.
• Sales team meetings, training.
• Occasional attendance at specific scheme workshops, trade shows and/or experience exchanges.

TUV Rheinland North America EEO Statement

As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

Equal opportunities are particularly important to us at TÜV Rheinland. We are committed to breaking down barriers and creating an inclusive working environment characterised by respect, diversity and genuine participation. We therefore particularly welcome applications from people with severe disabilities.