HR Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

We are seeking an HR Manager  in Germany supporting Commerz Globalpay and other business units based in Cologne and Frankfurt. There is much to be done in this critical role from basic HR operations needs to strategic talent support. We are seeking an HR professional who has strong all round experience that can support the continued talent  build of the JV, provide direct support to the GM and senior leadership team, ensure Germany participates in HR transformation and adoption of our OneGP philosophy. This role will touch all parts of the employee life cycle and is a hands-on role.

With 1 direct report, this role will be responsible for the day to day HR function with the support of regional and global HR centres of excellence. You will  partner with  senior leadership and ensure the successful implementation of HR strategies aligned with both local and global business objectives. This role is responsible for overseeing all HR operations in Germany, including talent acquisition, employee relations, compliance, learning and development, compensation and benefits, and organizational development.

• Drive the development of the HR function in Germany, ensuring transfer of knowledge and  alignment with global HR policies and local market needs.
• Support the entity in continuous growth, appr. new 30-40 Headcounts yearly till 2028
• Close collaboration with the CEO and C-Level and consult them in any HR-related matters
• Lead and mentor the HR team in Germany, promoting a collaborative culture.
• Partner with senior leaders to support organizational goals, workforce planning, and change management initiatives
• Collaboration with external recruitment agencies and our labor law agency
• Oversee strategies to attract top talent and support managers in identifying and developing key talent. Undertaking talent reviews, focussing on succession planning and development
• Ensure HR policies and procedures comply with German labor laws and regulations
• Act as the point of contact for employee relations matters.
• Drive performance management processes, employee development programs, and succession planning.
• Provision of appropriate support to Line Managers in the management of poor performers
• Delivery of change programmes driven by business needs
• Maintain a positive relationship and collaboration with the Works Council (transitionally 2 Works Councils)
• Ensuring  the monthly payroll processing

• Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
• 8–10+ years of progressive HR experience, with at least 3–5 years in HR Management

• In-depth knowledge of German labor laws, employment practices and HR trends
• Experienced in Recruiting, Learning & Development (OKR), and Change Management
• Fluent in both German and English (written and verbal)
• Experienced working in a US corporate headquartered and matrixed organization
• Experienced building strong working and trusworthy relationships with works councils
• Experienced dealing with Workday (HRIS)
• Very good organization, time management and implementation skills
• Familiar in working in a fast paced environment
• Strong communication and stakeholder management skills.
• Motivated to build a future-oriented and healthy HR Landscape

What we offer:

• Dynamic company with an international focus
• Working independently and having a close connection to management
• Flexible working hours and 30 vacation days per year, additional days off for Christmas Eve and New Year's Eve
• Free drinks and fruit
• Employee events
• Hybrid working model: 2 days mobile working and 3 days working in the office
• Warm and humorous colleagues
• A new and modern office will soon be in a prime central location in Cologne (between Neumarkt and Heumarkt) with very good transport connections and also a new modern office in a prime location in Frankfurt as well (only ten minutes walking distance from the central station)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact