Sales Force Effectiveness Specialist

The Sales Force Effectiveness Specialist plays a crucial role in optimizing the performance and efficiency of our DACH sales team. By providing comprehensive support of the Senior Manager SFE, this role ensures that our sales force operates at its highest potential, driving revenue growth and fostering customer satisfaction.

What you will do

• Assist the Senior Manager, SFE DACH across all operational and analytical tasks.

• Collect and analyze sales data to identify trends, opportunities, and performance gaps.

• Produce regular reports and dashboards to track KPIs, sales targets, and productivity metrics.

• Support all matters related to the sales territory structure.

• Provide statistical insights for SFE, KPIs, and Direct Sales.

• Contribute to the development and delivery of sales training programs, materials, and resources.

• Work with tools such as XPM, OCE, and Ysura Sample Management.

• Act as the substitute for the Junior Manager CRM when required.

• Administer sales incentive letters.

• Collaborate with the Senior Manager SFE on IQVIA sales data, PowerBI, Dataview, segmentation, and targeting.

• Participate in national sales meetings (with occasional travel) and project groups (primarily online).

• Follow GDP guidelines and ensure full compliance in all activities.

What You Will Bring to the Role

• Univercity degree in Controlling, Finance, Office Management, or a related field.

• Minimum of 2 years' experience in sales operations, sales support, or related roles within the pharmaceutical sector.

• Strong knowledge and understanding of data management and analytical tools (e.g., Excel, PowerBI).

• Solid understanding of pharmaceutical sales processes, methodologies, and industry regulations.

• Ability to analyze complex data sets, identify trends, and extract actionable insights.

• Excellent organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.

• Proficiency in Microsoft Office (especially Excel, PowerPoint, and Word) and experience with CRM systems (desirable).

• Strong collaboration skills, with the ability to work effectively across cross-functional teams.

• Flexibility to adapt to changing priorities in a fast-paced environment.

• Fluent in German and proficient in English.

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of "Happiness with Vision" by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, "Tenki ni sanyo suru", Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. 

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.  

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.