Partner Operations Associate
vor 2 Wochen
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Partner Operations Associate
As a result of Wolt's rapid expansion, we need a Partner Operations Associate that helps our restaurant partners to succeed at Wolt in Germany. As a Partner Operations team member, you will support our existing restaurant partners, help them solve problems and answer their queries. You will interact on a day to day basis with our restaurant partners, look after them, and make sure they are set up for success at Wolt
You're excited about this opportunity because you will be…
- Maximizing our restaurant partners' opportunity for success, by solving their operational requests.
- Managing ticketing dashboards to ensure a structured and quick response to our restaurant partners.
- Reactively contact restaurant partners in order to improve their performance
- Assisting the Live Support team in handling more complex support tickets.
- Enhancing the experience for Merchants, offering day-to-day support and improving the speed and efficiency of the resolution of operational requests.
- Assisting the restaurant team with other ad-hoc tasks.
Our humble expectations
- Fluency in German and a good level of English.
- Solid experience from a previous support, administration, or account management role.
- Strong communication skills and interpersonal skills, with the ability to manage expectations and deal effectively with many customers on a daily basis.
- Experience from within the restaurant industry is a plus.
- Structured, detailed and service-oriented.
- Self-starter with a passion for food.
What We Offer
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Attractive salary package
- Cool office in the heart of Berlin
- Discount on Wolt orders
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going
Please note that we do not accept applications sent by mail. You should submit your application through our careers website.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
-
Senior Associate Partner Performance
Vor 7 Tagen
Berlin, Berlin, Deutschland Doctolib Vollzeit 60.000 € - 75.000 € pro JahrGemeinsam gestalten wir die Gesundheitsversorgung der ZukunftAls Senior Associate Partner Performance (x/f/m) überwachst und optimierst Du die Leistung unserer IT-Service Partner und stellst durch datengetriebene Analysen eine kontinuierliche Verbesserung der Partner-Performance sicher. Als Teil des Partner Operations & Performance Teams erstellst Du...
-
Senior Associate Partner Performance
Vor 7 Tagen
Berlin, Berlin, Deutschland Doctolib Vollzeit 65.000 € - 85.000 € pro JahrGemeinsam gestalten wir die Gesundheitsversorgung der Zukunft Als Senior Associate Partner Performance (x/f/m) überwachst und optimierst Du die Leistung unserer IT-Service Partner und stellst durch datengetriebene Analysen eine kontinuierliche Verbesserung der Partner-Performance sicher. Als Teil des Partner Operations & Performance Teams erstellst Du...
-
Senior Associate Partner Enablement
vor 2 Wochen
Berlin, Berlin, Deutschland Doctolib Vollzeit 60.000 € - 80.000 € pro JahrGemeinsam gestalten wir die Gesundheitsversorgung der Zukunft Als Senior Associate Partner Enablement (x/f/m) entwickelst und implementierst Du Trainings- und Zertifizierungsprogramme sowie Lernformate für unsere IT-Service Partner, um Produkt- und Prozess-Know How für unsere Partner exzellent sicherzustellen und so ein hervorragendes Kundenerlebnis beim...
-
Berlin, Berlin, Deutschland Smalt Vollzeit 40.000 € - 80.000 € pro JahrYour Impact: As a Founders Associate Intern (m/f/d) at Smalt, you'll connect the dots between Product, Operations, and Growth. You'll help design the systems, automations, and playbooks that enable Smalt – and our network of Meister-led craft partners – to scale efficiently.You'll gain first-hand exposure to the challenges and opportunities of a...
-
Senior Associate Partner Enablement
vor 2 Wochen
Berlin, Berlin, Deutschland Doctolib Vollzeit 60.000 € - 90.000 € pro JahrGemeinsam gestalten wir die Gesundheitsversorgung der ZukunftAls Senior Associate Partner Enablement (x/f/m) entwickelst und implementierst Du Trainings- und Zertifizierungsprogramme sowie Lernformate für unsere IT-Service Partner, um Produkt- und Prozess-Know How für unsere Partner exzellent sicherzustellen und so ein hervorragendes Kundenerlebnis beim...
-
Operations Associate
Vor 7 Tagen
Berlin, Berlin, Deutschland StayRaus Vollzeit 40.000 € - 60.000 € pro JahrDein Job bei Raus. Wir bei Raus wollen Stadtbewohnern neue Möglichkeiten bieten, sich mit zeitgemäßen, smarten Cabins eine Auszeit vom Großstadtleben zu nehmen, abzuschalten und neue Energie in der Natur zu tanken. 2021 gegründet stehen wir noch ganz am Anfang unserer Reise, aber haben Großes vor Um viele Menschen Raus zu bringen, erweitern wir unser...
-
Berlin, Berlin, Deutschland Luma Leben GmbH Vollzeit 80.000 € - 120.000 € pro JahrAls Founders Associate bei der Luma Leben GmbH trägst du die End-to-End-Verantwortung für neue Praxisstandorte und stellst den reibungslosen Betrieb im Alltag sicher. Du öffnest und managst 8 Privatkliniken bis Ende 2026.Nach erfolgreicher Expansion innerhalb Deutschlands, bist Du prädestiniert, Dir Dein Team aufzubauen und die Leitung der...
-
Founders Associate Operations
vor 2 Wochen
Berlin, Berlin, Deutschland Endless Industries GmbH Vollzeit 40.000 € - 60.000 € pro JahrDeine AufgabenAls Founders Associate Operations arbeitest du direkt mit unserem CEO zusammen und unterstützt ihn in allen operativen und strategischen Belangen. Du bist seine rechte Hand und gestaltest aktiv den Aufbau unseres Unternehmens mit. Deine Aufgaben umfassen:Aufbau und Optimierung interner ProzesseEinführung und Monitoring von KPIsUnterstützung...
-
People Operations Associate
vor 2 Wochen
Berlin, Berlin, Deutschland JustPlay GmbH Vollzeit 45.000 € - 65.000 € pro JahrWe are looking for a People Operations Associate to help support and scale our global team. You support People Operations, making sure our processes run smoothly, employees are supported, and we continue building a great place to work. This is a hands-on role where you will support core HR processes, from contracts and payroll support to employee experience...
-
Freelance Event Operations Associate
Vor 5 Tagen
Berlin, Berlin, Deutschland Morressier Vollzeit 30.000 € - 50.000 € pro JahrTHE ROLE Are you looking for a flexible free-lance (part-time) remote opportunity that can be managed around your studies?If so, we have the perfect opportunity for you, supporting our digital conferences as an Event Operation Associate. We are looking for enthusiastic self-starters who enjoy working in a fast-paced environment and who aren't afraid to...
