Danish Speaking Customer Service Representative – Portugal

vor 16 Minuten


Hamburg, Hamburg, Deutschland C&D Talent Advisory - Academy Vollzeit

Remote | Portugal – Relocation Support for EU-CitizensFull-time | Monday–Friday (08:00–17:00)Base Salary:€1,500 × 14 months+ bonuses & allowancesExperience the power of agame-changing careerwith a global technology and services leader supporting well-known international brands across more than 70 countries. This role offers long-term stability, structured training, and real career growth in an international, people-first environment.As aCustomer Service Representative, you will play a key role in delivering an outstanding customer experience while ensuring quality, efficiency, and continuous improvement across all interactions.What You'll DoRespond to customer inquiries via phone, chat, and email with professionalism and enthusiasmAccurately document interactions, resolutions, and follow-ups in CRM systemsCollaborate with colleagues to continuously improve the customer journeyStay up to date with products, services, and policies to provide accurate informationWhat We're Looking ForDanish (C1) written and spokenEnglish (B2) levelMinimum 1 year of experience in customer service or a call-center environmentStrong problem-solving skills, attention to detail, and customer-focused mindsetCompensation DetailsBase Salary: €1,500 × 14 months (gross)Complexity Bonus: €80 × 11 monthsMeal Allowance: €7.63 per working dayPosition Bonus (Braga): €20 × 12 monthsWelcome Bonus (Attendance-Based)- Paid in 12 monthly installments during the first yearConditional on



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