Bilingual Intake Specialist

vor 2 Wochen

Osnabrück, Niedersachsen, Deutschland LAULAU Vollzeit

Our client is seeking a bilingual English-Spanish Intake Specialist to handle new client calls for personal injury and property insurance claims. If you have intake experience, love talking to people, and have a warm, professional communication style, we want to hear from you.

What You'll Do:

• Handle inbound & outbound intake calls

• Pre-qualify PI & property insurance claims

• Document case details and update CRM

• Communicate with clients in English & Spanish

• Provide excellent customer experience

Must Have:

✓ 2+ years U.S. intake experience

✓ Fluency in English & Spanish

✓ Knowledge of PI & property insurance claims

✓ Strong communication & empathy

✓ Ability to work U.S. business hours

Bonus:

• Portuguese fluency

• Legal admin skills (e-filing, Filevine)

Apply now and help clients get the support they need.

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