Senior Associate, Sales Relationship Manager

About Us 

MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. 

The Role

We have an excellent opportunity to join the Frankfurt sales team supporting Senior Sales Relationship Managers in covering large German- and Austrian-based money managers. We are looking for a hard-working, dynamic self-starter who is also a team player. Our client sales team markets to institutional investors (including the world's top 100 investment and asset management firms, mutual funds, pension funds, insurance companies, and others) across mostly fixed income credit & Emerging Market products. 

How You'll Help Take Us There

• Demonstrate interest in Fixed Income Markets as well as FinTech and in particular MarketAxess product suite. Be able to anticipate customer needs, and use discretion to advise customers
• Maintain customer relationships and be the subject matter expert in relevant product segment to achieve trading volume targets and increase market penetration
• Work closely with other members of the German-speaking sales team
• Work with the EUR and US based client and dealer sales and product management teams to maximise trade volumes with European clients
• Assist the dealer relationship management team in developing relationships with new dealers if requested. Ability to specify sectors traded at each dealer
• Participate in client and product management team meetings and discussions
• Participate in sales team meetings and events
• Plan and manage backup and support arrangements in event of absence
• Provide detailed client feedback to improve product development cycle
• Sell MarketAxess trading capabilities to current and potential customers focusing on relevant suite of products (e.g., Eurobonds, investment grade, emerging markets, high yield, index product or rates)
• Analyze large sets of data to identify market trends, tradable patterns, and leading indicators to advise current and prospective customers
• Actively build a new business pipeline within the relevant product or region, call on customers and develop relationships at multiple levels across the customer organization (intermediate)
• Be responsible for customer onboarding, relationship management, end-user training, and the build out of new initiatives and customer messaging
• Leverage customer and industry intel to effectively communicate product requirements to Product Specialists/Developers for system enhancements, functionality and usability
• Meet customers during and after business hours, including overseas and domestic travel, and be able to entertain customers at various events

What We're Looking For

• Bachelor's degree in finance or related field
• 2+ years of experience in Fixed Income financial services; sales or operations experience from a broker/dealer, or relevant experience working for a fixed income electronic trading venue
• Knowledge of the fixed income markets, preferably Eurobonds, investment grade, high yield and Emerging Markets
• Understanding of how EU credit products are traded and sold
• Excellent analytical, quantitative, verbal and written communication skills
• Interpersonal, communication and influencing skills (e.g. negotiation, consultative skills)
• Ability to interact with and provide insight to line-traders and trading management
• Ability to proactively tackle business problems with creative solutions
• Passion for electronic trading and the resilience to effectively promote its continued evolution through MarketAxess products
• Knowledge of the MarketAxess platform and product suite is a plus
• Located in Frankfurt with the ability to travel

Languages

• Fluency in German and English required

What You Can Expect from Us 

• Central location: Office located next to Alte Oper, in the centre of Frankfurt
• We have employees from the trading platform and post trade business located in the office
• Benefits competitive for local market
• Augmented leave after completing each 5 years of service

Collaboration and innovation are integral to our success – it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Sales work in the office ~4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

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