IT Support Hardware Specialist

vor 1 Woche

Berlin, Berlin, Deutschland Zensar Technologies Vollzeit 40.000 € - 60.000 € pro Jahr
Description
  • Oversee and coordinate onboarding/offboarding activities with IT teams and Business units to ensure timely execution.
  • Collaborate with HR and hire managers to confirm orientation schedules and key details.
  • Respond to and resolve employee boarding requests promptly. 
  • Deliver 'white glove' support to new and departing employees. Ensure they receive world-class support from the IT team throughout the onboarding/offboarding process.
  • Prepare and deploy devices to new hires. Collect and wipe equipment upon departure.
  • Assist new hires with first login, MFA, password changes, access to work resources such as applications, data, file shares, print services, network resources, and more. 
  • Tailor onboarding based on department needs and help drive ongoing technical support and processes.
  • Occasionally setup and maintain company meeting spaces and technology, such as Teams rooms, projectors, large screen monitors, and more.
  • Provide direct hardware support to employees, with guided support from Tier 2 Team.
  • Maintain physical hardware of laptops, desktops, and other end user devices.
  • Maintain operating systems on end user devices, including patch updates when needed.
  • Recommend process improvements to boost efficiency and consistency.
  • Interact with MDM solutions to onboard / offboard personal and corporate devices.
  • Interact with MDM and inventory solutions to remotely configure applications, policies, or endpoints. 
  • Supports the day-to-day operation of secure endpoint devices, including removal of malicious software.
  • Help with procurement and deployment of mobile devices.
  • Participates in IT meetings and project meetings. 
Responsibilities
  • Oversee and coordinate onboarding/offboarding activities with IT teams and Business units to ensure timely execution.
  • Collaborate with HR and hire managers to confirm orientation schedules and key details.
  • Respond to and resolve employee boarding requests promptly. 
  • Deliver 'white glove' support to new and departing employees. Ensure they receive world-class support from the IT team throughout the onboarding/offboarding process.
  • Prepare and deploy devices to new hires. Collect and wipe equipment upon departure.
  • Assist new hires with first login, MFA, password changes, access to work resources such as applications, data, file shares, print services, network resources, and more. 
  • Tailor onboarding based on department needs and help drive ongoing technical support and processes.
  • Occasionally setup and maintain company meeting spaces and technology, such as Teams rooms, projectors, large screen monitors, and more.
  • Provide direct hardware support to employees, with guided support from Tier 2 Team.
  • Maintain physical hardware of laptops, desktops, and other end user devices.
  • Maintain operating systems on end user devices, including patch updates when needed.
  • Recommend process improvements to boost efficiency and consistency.
  • Interact with MDM solutions to onboard / offboard personal and corporate devices.
  • Interact with MDM and inventory solutions to remotely configure applications, policies, or endpoints. 
  • Supports the day-to-day operation of secure endpoint devices, including removal of malicious software.
  • Help with procurement and deployment of mobile devices.
  • Participates in IT meetings and project meetings. 

  • IT Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland f35ce584-df75-4077-9e21-85a13831af80 Vollzeit 40.000 € - 60.000 € pro Jahr

    IT Support Specialist - Role OverviewThe IT Support Specialistis responsible for providing technical support and troubleshooting services to end-users within an organization. This role involves diagnosing and resolving hardware, software, and network issues, assisting with system installations, and ensuring that IT equipment is properly configured and...

  • IT Support Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland HyperionWorks Vollzeit 40.000 € - 80.000 € pro Jahr

    IT Support Specialist - Role Description & QualificationsAn IT Support Specialist plays a vital role in ensuring the smooth functioning of an organization's technology infrastructure. This professional is responsible for troubleshooting, maintaining, and supporting hardware and software systems used within the company. Their primary goal is to ensure that IT...

  • IT Support Hardware Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Zensar Technologies Vollzeit 40.000 € - 80.000 € pro Jahr

    Oversee and coordinate onboarding/offboarding activities with IT teams and Business units to ensure timely execution.Collaborate with HR and hire managers to confirm orientation schedules and key details.Respond to and resolve employee boarding requests promptly.Deliver 'white glove' support to new and departing employees. Ensure they receive world-class...

  • IT Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland gocomo GmbH Vollzeit 40.000 € - 60.000 € pro Jahr

    Deine RolleAls IT Support Specialist (m/w/d) bist du die zentrale Anlaufstelle für alle technischen Anliegen bei gocomo. Du stellst sicher, dass unsere Kolleg:innen sowohl onsite als auch remote reibungslos arbeiten können, indem du unsere IT-Infrastruktur betreust, Geräte administrierst und Prozesse rund um Security & Compliance unterstützt. Du bist...

  • IT Support

    vor 14 Stunden

    Berlin, Berlin, Deutschland TalentBridge Vollzeit 40.000 € - 80.000 € pro Jahr

    Are you passionate about technology and enjoy helping others solve technical challenges?We're looking for a reliable and customer-focusedIT Support / Help Desk Specialistto join our growing team. If you love troubleshooting, providing excellent service, and ensuring smooth daily operations, this role is perfect for you.As an IT Support Specialist, you'll be...

  • IT Support

    vor 20 Stunden

    Berlin, Berlin, Deutschland OffsiteX Vollzeit 40.000 € - 80.000 € pro Jahr

    Are you passionate about solving technical problems and helping others succeed?We're looking for adedicated IT Support / Help Desk Specialistto join our growing team. If you enjoy troubleshooting, providing excellent customer service, and keeping systems running smoothly, this is the perfect opportunity for you.As an IT Support Specialist, you'll be the...

  • IT Support

    vor 1 Woche

    Berlin, Berlin, Deutschland CUBRID Vollzeit 40.000 € - 60.000 € pro Jahr

    About the RoleWe are looking for acustomer-focused and technically skilled IT Support / Help Desk Specialistto join our global technology support team.In this role, you will provide first-line technical assistance to employees and clients, troubleshoot hardware and software issues, and ensure smooth operation of IT systems. You will serve as a critical link...

  • IT Support Specialist

    Vor 6 Tagen

    Berlin, Berlin, Deutschland deeploi Vollzeit 40.000 € - 80.000 € pro Jahr

    Your missionYou are the first point of contact for customers, take calls and tickets and prioritize them independently  You are committed to solving underlying problemsYou forward complex issues to our level 2 expertsYou ensure that problems are resolved quickly and in a customer-friendly mannerYou maintain accurate tracking of customer interactions and...

  • Support Specialist

    vor 18 Stunden

    Berlin, Berlin, Deutschland Cyrora Vollzeit 40.000 € - 80.000 € pro Jahr

    Role DescriptionThis is a full-time, on-site role for a Support Specialist located in Berlin, Germany. The Support Specialist will be responsible for providing technical and customer support, troubleshooting issues, and maintaining clear and effective communication with clients. Day-to-day tasks include analyzing and resolving technical problems, offering...

  • IT Support Specialist

    Vor 6 Tagen

    Berlin, Berlin, Deutschland DATAGROUP SE Vollzeit 40.000 € - 60.000 € pro Jahr

    DATAGROUP in Rostock, Nürnberg, Leipzig, Düsseldorf, Hamburg, oder Berlin oder RemoteDATAGROUP ist einer der führenden deutschen IT-Dienstleister – dank unseres engagierten Teams. Unsere Leidenschaft für Technologie und Innovation ermöglicht es uns, unseren Kunden verlässliche IT-Services zu liefern. Bei uns erwartet Dich ein fesselndes und...