Technical Consultant

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication.

At Staffbase, we believe that communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights. We are looking for a Technical Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a technical consultant, implementation specialist, or developer. This role focuses on ensuring new and existing Staffbase customers have an outstanding technical experience adopting the Staffbase platform. Your job is to see the world from the customers' eyes and ensure they can use the Staffbase platform to its best to manage their content and comms processes.

What you'll be doing

Responsible for engaging with the largest and most strategic customers to assess and design the technical rollout and launch plan for StaffbaseAct as a key member of the Consulting team with a technical background and competencies in development, integration, solution architecture, and securityConduct detailed technical discovery workshops and assess structural and business functions with security requirements while translating these findings into a foundational Staffbase solution built for scale and flexibilityAdvise on integration implementations, including broadly used systems like Microsoft, SAP, Workday, Okta, ADP, etc.Collaborating with Technical Specialists to customize client applications and meet their Corporate Identity (CI)Guide customers on how to best leverage Staffbase APIs and Software Development Kits (SDKs) to fulfill their use casesFacilitating customer-facing workshops with the customer technical team and develop a technical deployment planEnsuring flawless integration with other systems and apps, including identity management, other SaaS products, and internal systemsAssisting in the secure setup of the customer's Staffbase environment based on governance and technical requirementsTogether with the customer, you identify and remove technical roadblocks for an organization-wide rollout of the Staffbase platformPresenting detailed technical information and benefits of the Staffbase platform to a wide array of stakeholders on the customer's side, including a line of business managers, developers, technical architects, and executivesManaging your technical projects right from inception to completionFostering close connection with Product teams to advocate for customer and team needsContributing to the creation and maintenance of internal and external documentation to support colleagues and customers

What you need to be successful

Strong motivation for working strategically with clients and driving meaningful outcomesOutstanding written and verbal communication skills, with the ability to go a mile deep with technical customer resources or to explain the most basic capabilities to a business userExcellent presentation skills for presenting both business-oriented solutions and advanced technical conceptsAbility to understand technical concepts quickly and effectively communicate them to a non-technical audienceGood knowledge of web development, preferably knowledge of HTML/CSS and at least one programming language like JavaScript, Java, PHP, or NodeJSComfortable using the command line or application logs to narrow down issues with technical integrationsExperience leading and crafting technical projects, engaging with, and motivating change across multiple levels of IT executives and organizationsExperience working directly with Sales and Success teams, Consultants, and System IntegratorsAt least 2-3 years of previous development, consulting, professional services, or sales engineering experienceAbility to prioritize and manage time – Technical projects often have fixed deadlines that cannot be avertedExperience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etcKnowledge about security and compliance topics in a SaaS environment is a plusBusiness-level proficiency in German

What you'll get

Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during AugustWellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxationSupport - we're offering a company pension schemeVolunteers Day - you'll get one day off per year for supporting a social project

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