Group Operations Manager(with FSO experience)

vor 1 Woche

Herzogenaurach, Bayern, Deutschland HCLTech Germany Vollzeit 80.000 € - 120.000 € pro Jahr

We are HCLTech
, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you'll thrive in, then you're in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

As the Group Operations Manager, you will be responsible for overseeing and optimizing the end-to-end operations across multiple retail locations. You will play a pivotal role in driving efficiency, ensuring seamless store operations, and implementing best practices to support business growth. Below are the job description for the role.

Key Responsibilities

  • 15+ years of total professional experience, with a strong track record in field services support
  • Deep expertise in the retail domain
    , including multi-site operations
  • Proven leadership in managing large teams and complex operational structures
  • Strong analytical, organizational, and communication skills
  • Must be based in or willing to relocate to Herzogenaurach, Germany
  • Develops and implements operational strategies to achieve business objectives, ensuring alignment with the company's overall vision and goals.
  • Identifies and implements process improvements to enhance efficiency, reduce costs, and improve overall productivity.
  • Leads and mentors teams, providing coaching, training, and feedback to improve performance, and fosters a positive and collaborative work environment.
  • Manages budgets, resources, and procurement, ensuring efficient allocation and cost-effectiveness.
  • Tracks and analyzes key performance indicators (KPIs) to identify areas for improvement and optimize operations.
  • Ensures compliance with company policies, regulations, and industry standards, and maintains high quality standards.
  • Facilitates effective communication and collaboration with other departments, stakeholders, and vendors.
  • Identifies and manages potential risks, implementing mitigation strategies to minimize impact.

Skill Requirements

  • Group Operations Manager needs a combination of hard and soft skills to effectively lead and manage operational processes within an organization.
  • These skills include leadership, communication, problem-solving, analytical thinking, and project management, among others.
  • Additionally, strong financial and organizational skills are crucial for managing budgets and resources, and ensuring efficient workflows.

Certification

  • ITIL 4 Foundation is a must and PMP/Prince2 or Six Sigma are optional.

Suitable and Interested candidates can share their updated resume at with the subject line: "Application – Group Operations Manager (Herzogenaurach)"

We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.

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