Hotel Manager

vor 28 Minuten

Berlin, Berlin, Deutschland XML International Vollzeit

Hotel Manager – Hotel Quality Audit Focus (Germany)

Independent Contractor

Position Overview

Although the title of this role is
Hotel Manager
, this is
not an operational hotel management position
. We are seeking a
Hotel Manager with proven experience in hotel service quality audits and evaluations
.

This role focuses on conducting
independent hotel quality and service audits
for
multiple hotel chains across Germany
, evaluating overall guest experience and service standards within hotel facilities. The ideal candidate has a strong operational background in hospitality and a solid understanding of
quality assurance, brand standards, and service excellence
.

This is a
part-time, independent contractor role
, ideal for experienced hospitality professionals looking for flexible, assignment-based work.

Key Responsibilities

  • Conduct
    on-site hotel quality and service audits
    at assigned hotel locations.
  • Evaluate overall
    guest experience and service delivery
    , including:
  • Front Office and guest journey
  • Housekeeping standards
  • Public areas and general hotel facilities
  • Food & Beverage service quality
  • Staff professionalism and service consistency
  • Assess compliance with
    brand standards, operational procedures, and service protocols
    .
  • Document findings objectively and submit detailed audit reports within established timelines.
  • Travel to assigned locations and perform audits independently.
  • Maintain strict confidentiality and impartiality during all evaluations.

Work Structure & Volume

  • Contract Type:
    Independent Contractor
  • Audit Volume:
    Approximately
    4 audits per week
  • Audit Format:
    One-night evaluations (approximately
    8-hour audits
    )
  • Territory:
  • Primary coverage:
    Germany
  • Potential opportunity to conduct audits across
    EMEA

Auditors typically travel at the beginning of the week, complete multiple audits during the week, and return home at the end of the week. A minimum availability of
2 weeks per month
is preferred.

Compensation & Expenses

  • Compensation:
    EUR 200 per audit (8-hour audit)
  • Training Rate:
    EUR 100 per training day (if applicable)
  • Travel Expenses:
    All approved travel-related expenses are
    fully reimbursed
    , subject to submission of detailed invoices

Qualifications & Requirements

  • Proven experience as a
    Hotel Manager or senior hotel operations professional
    .
  • Strong background in
    hotel service quality, guest experience, and operational standards
    .
  • Previous experience conducting
    hotel audits, inspections, or quality assessments
    is highly preferred.
  • Fluent German is required
    (audits and reports must be completed in German).
  • English proficiency preferred
    for internal communication.
  • Valid
    driver's license and passport
    required for domestic and potential EMEA travel.
  • Ability to work independently with a flexible, travel-based schedule.
  • No equipment required;
    business casual attire
    is expected.

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