Customer Support

vor 1 Tag

Berlin, Berlin, Deutschland Augment Life Vollzeit 35.000 € - 45.000 € pro Jahr

At Augment Life, we're on a mission to help people live healthier, longer lives through scientifically backed supplements and a commitment to sustainability. Our customers are at the heart of everything we do, and we're looking for a passionate Customer Support Specialist to join our energetic team of health enthusiasts.

What You'll Do

  • Provide timely and empathetic support via email, phone, and Zendesk ticketing system.
  • Assist customers with order inquiries, product information, shipping updates, and returns.
  • Collaborate with our logistics and operations teams to resolve issues efficiently.
  • Maintain our high customer satisfaction ratings by delivering exceptional service.
  • Contribute to continuous improvement by sharing customer feedback and insights.

Who You Are

  • Fluent in English; proficiency in German is a plus.
  • Experienced in customer support, preferably in e-commerce or health-related industries.
  • Familiar with Zendesk or similar ticketing systems.
  • Proactive, detail-oriented, and a team player.
  • Passionate about health, wellness, and longevity.

Why Augment Life?

  • Be part of a mission-driven company dedicated to improving lives.
  • Work in a collaborative and supportive environment.
  • Opportunity for professional growth and development.
  • Competitive salary and benefits package.

Ready to make a difference? Apply now and let us know why we'd make a perfect place for your next career development. We look forward to hearing from you

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