Sales Engineer

ABOUT US

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 200+ Plianteers come from 38 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we're looking for more talented and committed people to join us on our journey

Want to learn more?

About Pliant

ABOUT THE ROLE

As a (Senior) Sales Engineer at Pliant, you will operate at the intersection of Sales, Product, Compliance, Operations, and Engineering. You are the trusted technical partner for sales during the sales cycle and the internal orchestrator who ensures deals progress without friction.

Your responsibilities will span two key areas:

• Customer-Facing Sales Engineering - helping prospects understand Pliant, running technical demos, advising on integrations, and translating requirements into solutions.
• Internal Pipeline Enablement & Blocker Resolution - using data, cross-functional coordination, and best practices to unblock deals and ensure smooth handovers.

This is a high-impact hybrid role ideal for someone who enjoys both customer interaction and internal enablement. You will report directly to our VP of Growth. This role is a hybrid role, based in Berlin, Germany.

WHAT YOU'LL DO

1. Pipeline Progression & Internal Blocker Resolution

• Work closely with Sales Managers to identify friction points in active deals and drive resolution across internal teams.
• Coordinate with Product, Engineering, Compliance, and Operations to ensure clear timelines and expectations during the sales cycle.
• Track internal requests and follow-ups, ensuring blockers are resolved quickly and transparently.
• Support approvals, onboarding questions, edge cases, system configurations, and custom requirements.

2. Customer-Facing Technical Partner

• Support in product demos and lead technical discovery to understand their workflows, integration needs, and operational requirements.
• Explain and have a deep understanding of Pliant's technical capabilities (APIs, integrations, card features, spend rules, onboarding flows, etc.) in a simple and compelling way.
• Draft solution proposals, feasibility assessments, and architectural guidance for large customers.
• Partner with Product to represent the "voice of the customer" and identify feature gaps or new opportunities.

3. Data-Driven Sales Support & Insights

• Analyze CRM and operational data to spot bottlenecks that slow down deals or reduce conversion.
• Build playbooks, templates, evaluation guides, and repeatable frameworks that increase sales velocity.
• Recommend improvements to internal processes and tools to increase efficiency and reduce operational overhead.

4. Best Practices, Knowledge Sharing & Enablement

• Create internal documentation and guides on common use cases, integration paths, compliance requirements, and technical constraints.
• Train Sales team members on core product knowledge, technical nuances, and how to position Pliant effectively.
• Ensure consistent communication of technical best practices across Sales, Partnerships, Customer Success, and Operations.
  

WHAT YOU'LL BRING

• 3-5 years in Sales (Engineering), revenue operations, technical consultant/sales role or similar. Big plus if you've been in the B2B or fintech space (Series A-C stage).
• Communication talent - you're able to communicate and explain complex technical concepts to our prospective and existing clients with both technical and non technical backgrounds.
• Solid analytical abilities and comfort working with data to identify challenges or gaps.
• Experience collaborating with Product, Engineering, or Operations teams.
• Technical knowledge - no need to be a developer but you should be familiar with technical concepts and have a strong understanding of APIs
• Fluency in English is required, German is a plus.
  
  

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence 
• Attractive remuneration
• Your choice of preferred OS, Windows or Mac
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit 
• Wellhub Membership 
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.