German Speaking Onboarding Account Manager in Barcelona
vor 2 Wochen
Be part of our international team in Barcelona and contribute to a fast-growing
Digital Marketing Ads
solution that is helping businesses scale across the globe.
We're seeking German-speaking professionals who can successfully engage and onboard high-potential clients, from ambitious startups to future unicorns. In this role, you'll build trust, drive product adoption, minimize customer churn, and create opportunities for upselling and advocacy.
Your Responsibilities
You'll act as a key partner for new clients, guiding them through onboarding and ensuring campaigns deliver measurable impact. Alongside onboarding, you'll manage commercial responsibilities such as:
- Proactively contacting prospects through outbound calls to present Google Ads.
- Assessing client needs and recommending tailored strategies.
- Setting up and managing PPC campaigns designed for quick results and sustainable growth.
- Driving higher ad spend and promoting additional services.
- Ensuring client databases are accurate and continuously updated.
- Managing high volumes of daily phone interactions with potential customers.
What You Bring
- Bachelor's degree required; Master's in Marketing or Communications preferred.
- C2-level fluency in both German and English.
- At least 2 years of sales or marketing experience, ideally in client-facing environments.
- Independent, self-driven, and consistently achieving strong results.
- Strong background in customer relationship management and CRM optimization.
- Comfortable integrating AI tools into workflows to personalize engagement.
- Excellent communication and presentation skills—both written and verbal.
- Confident, proactive, and motivated by clear goals.
- Team-oriented but equally capable of working independently.
- Strong business acumen and ability to analyze market trends.
- Skilled in competitor benchmarking and identifying growth opportunities.
- Dedicated to customer success and high-quality service delivery.
Expertise in the German Market
- Market Knowledge: Familiarity with German business norms and cultural practices.
- Strategic Thinking: Ability to identify and pursue high-growth companies.
- Problem-Solving: Capable of navigating complex business challenges.
- Analytical Approach: Using data to shape campaigns and strategies.
- Relationship Management: Building trust with stakeholders at multiple levels.
- Cultural Awareness: Sensitivity to German etiquette and communication styles.
- Stakeholder Management: Handling complex organizational structures effectively.
- Industry Expertise: Deep understanding of digital marketing in Germany, positioning Google Ads as the go-to solution.
- Advanced Inquiry Handling: Answering ROI, integration, and platform-specific questions.
- Compliance Knowledge: Awareness of GDPR and other privacy standards to ensure safe and tailored outreach.
Additional Strengths
- Process Improvement: Enhancing workflows for efficiency and quality.
- Collaboration: Working well within teams and sharing insights.
- Strong Communicator: Persuasive and clear across channels.
- Emotional Intelligence: Empathetic, building strong interpersonal connections.
- Open-Mindedness: Embracing diverse viewpoints.
- Critical Thinking: Using logic and data for decision-making.
- Solutions Focus: Tackling challenges with practical outcomes in mind.
- Entrepreneurial Mindset: Creative, proactive, and innovative approach.
Perks & Benefits
- Hybrid Work: Two days in-office, three days remote (Barcelona).
- Relocation Package: Paid flight plus accommodation in Barcelona.
- Health Coverage: Private medical insurance.
- Development: Access to training programs and professional certifications.
- Career Growth: Clear path for progression with coaching and mentorship.
- Workplace Culture: Fun, supportive environment with contests and a business-casual vibe.
- Prime Location: Office at Barcelona's World Trade Center with sea views.
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