Key Account Support

Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method, Mrs. Meyer's Clean Day, Babyganics and Ecover. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you're into pioneering the future and doing good while doing business, come join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world.

• Location: Hamburg, Germany
• Contract type: Permanent
• People Leader: Grocers Lead
• Internal Job Title: Specialist, Business Support
• Function: Sales

Please note this role is not eligible for relocation.

Remote work is available once per week for eligible employees.

We are looking for you to join our Sales Team as soon as possible as a Key Account Support / Assistant (d/f/m).

We're seeking someone with excellent administrative and analytical skills, a sharp eye for detail, the ability to juggle multiple tasks at once, and a passion for working with our retail partners.

In this role, you'll work closely with the Channel Lead for German drugstore retailers, as well as with Marketing, Finance, and Supply Chain teams. Your support will help us move closer every day to our goal of making German laundry rooms a little greener — by getting more Ecover products into customers' hands

This position is a fantastic stepping stone toward a Key Account Manager role.

Responsibilities:

Supporting the Channel Lead in operational day to day Key Account Management

• Following up and preparing answers to customer request that require information consolidation through x-functional team.
• Proactively share information with customer (eg. share logistic data, packshots, product lists, etc).
• Supporting with analysis (internal sales number and external market data (Nielsen) and calculation based on brief through Channel Lead
• Lead or participate in projects subject to meet customer demands

Handling administrative and back-office tasks

• Finalizing power point slides (e.g. for sell in stories)
• Collecting and sending samples
• Meeting coordination and following up on specific actions from meetings
• Invoice management with accounts receivable and accounts payable teams
• Update volume planning in demand planning tool based on channel lead input

Providing sales reporting & analysis for the broader Sales Team

• Create and streamline reports (e.g. Sales/Order Reports)
• Assist in sell-in/sell-out analysis
• Manage customer portals and share updates in internal reporting tools

Experience required:

• Experience in supporting Key Account Managers or in a Sales Assistant role
• Strong communication skills and experience in external customer interaction
• Ideally, experience in FMCG or the German retail landscape
• Strong analytical skills and ability to interpret sales and German market data (e.g. Nielsen)
• Strong MS office skills
• Nice to have: Experience to set up customer calculation
• Nice to have: Experience with volume planning in volume planning tools
• Languages: German and English.

About us:

We are the people behind method + Ecover. We've always done things differently – we're fearless thinkers, mad scientists and adventurous designers who believe that making soap leads to brave ideas, bold inventions and beautiful bubbles. We started small but we have big plans to make the world a cleaner, greener, more colourful place. We invite everyone to join us as we pioneer a future where doing business is doing good for all.

Let's get one thing straight – you're not coming here to just sell soap, or cleaning products. You're joining us to move the hearts, souls and minds of others all over the world that see the world differently. We think about cleaning as an act of creative expression, a gesture of rebellion, and, yes, an escape from the normal. We take cleaning seriously – but not ourselves.

Alongside our friends Mrs. Meyer's clean day and babyganics in the US, we are collectively known as Lifestyle Brands and are part of the SC Johnson family.

Application:

Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering our ambition of a clean world revolution

It's a big, beautiful, colourful world out there and we should celebrate that. That's why we're working hard to be a fully diverse and inclusive place to work. Every day we strive to create an atmosphere where everyone feels valued, listened to, supported and where we can do our best work. Sure, there's always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome.

We advertise all our roles on Evenbreak, the specialist job board for disabled candidates. If you have a disability or a long-term health condition and would like support in applying for any of our vacancies, please visit their Career Hive – careers support for disabled candidates delivered by careers professionals with lived experience of disability. Find out more at

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We are happy to adjust our hiring process to ensure we are accessible to everyone – please let us know what we can do to support you

Inclusion & Diversity

We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work.

Sure, there's always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome.