Technical Customer Support

Company Description
Anton Paar Germany GmbH, a subsidiary of Anton Paar GmbH, has over 170 employees and is responsible for the distribution and service of precision measuring instruments. To bring exceptional products and services to market, we need remarkable and motivated individuals.

Job Description

• Contact person for customers & sales You will support our customers by phone, email, or, if necessary,on site with the operation of our measuring devices (e.g., extruders, systems, and laboratory equipment), the procurement of spare parts, and much more. In doing so, you will work closely with your colleagues in sales and will be able to share your knowledge with them, for example, on technical questions and preparing quotations.
• Measurements In our application laboratory and in the customer's laboratory on site, you will carry out measurements on samples (residual moisture content, oil absorption number, thermal properties of polymers, etc.), interpret the results, prepare the documentation, and help customers with the application of measurement software.
• Knowledge transfer The device installations and training courses you carry out at our customers' sites are the best opportunity to pass on your product-specific knowledge. You can also actively help to organize workshops and seminars as part of your work.

Qualifications

• Communication and mobility In addition to enjoying customer contact, you have business fluent German and good written and spoken English skills, as well as a class 3/B driver's license.
• Qualifications You have completed technical/scientific vocational training, for example as a CTA (f/m/d) or mechatronics engineer (f/m/d), or have a degree as a state-certified technician (f/m/d).In addition, you have basic knowledge of physics and chemistry, for example in the field of materials science, polymers, or chemistry, or from a similar environment.
• A wealth of experience You should have theoretical and, ideally, practical knowledge of plastics processing and analysis, extrusion, and thermal analysis. In addition, you can impress with your initial laboratory experience
• Versatility You have no problem independently planning and conducting customer appointments and training sessions. Your profile is rounded off by a confident manner, a structured approach to work, and manual dexterity

Additional Information
What we offer:

• A sense of community You can expect a pleasant corporate culture that values teamwork, appreciates participation, and

offers prospects.

• The best starting conditions You will receive intensive training, open communication, and

respectful interaction with each other. As part of our onboarding process, we will also provide you with

individualized support through our internal training program.

• Good conditions We offer you a permanent employment contract with 13.5 monthly salaries, deferred compensation for

up to two JobRäder bikes, and a company pension plan in addition to capital-forming benefits.

• Family-friendly working conditions With us, you can achieve the perfect balance between family, leisure, and career thanks to flexible working hours
• You also get 30 days of vacation per year with a 5-day week.
• Good infrastructure Whether by car, bike, or train: all routes to us are open to you.

The nearest subway station is only a few minutes' walk from the company building, and the SSB company ticket

is subsidized. Free parking spaces for cars and bikes are also available directly on the company premises.

• Attractive location The immediate vicinity offers a wide range of shopping opportunities and

lunch options. You are also welcome to visit our in-house canteen.

Start Date
Immediately