Senior Client Partner-IT Services

Role: Practice Engagement/Client Services/Client Partner- Digital Experience Business

Location: Frankfurt, Germany or Benelux or France

Domain: Manufacturing

Role Overview:

We are seeking a dynamic and innovative Practice Engagement Manager/Director to join our Digital Experience Business in Germany. This role is perfect for a professional who thrives at the intersection of creativity, technology, data, and AI. The ideal candidate will have a proven track record of driving business value from digital engagements, specifically within the
Manufacturing
industry.

Key Responsibilities:

• Sales Planning and Market Development: Collaborate with the Digital Business Head to create realistic sales plans and participate in events and conferences to support revenue growth.
• Customer Prospecting and Opportunity Identification: Provide prospecting help to Industry Sales teams and navigate accounts to identify varied kinds of deals.
• Proposal Development and Negotiation: Partner with Industry Sales and other Digital Centers of Excellences to develop proposals, drive client consensus, and articulate business value.
• Account Management: Anchor Digital Business contribution in the account plan, conduct periodic reviews, and expand Digital Business footprint in accounts.
• Relationship Management: Handle customer complaints, set up meetings, and recommend public engagements that benefit both the client and Digital Business.
• People Management: Mentor Digital account team and work closely with Delivery Managers to provide development feedback.

Skills
: Strong understanding of digital marketing and e-commerce domains, knowledge of outsourcing business, financial analysis, statistical analysis, and effective communication skills.

Additional Requirements
: Experience in Business/IT Consulting and experience in the local market.

Why Join Us?

• Innovative Environment: Work at the forefront of digital transformation and AI.
• Global Impact: Be part of a company that operates in over 50 countries.
• Career Growth: Opportunities for continuous learning and development.
• Collaborative Culture: Join a team that values creativity, technology, and data-driven insights.
• Elevate Your Impact: In this role, you will leverage digital and data, AI to transform manufacturing businesses. Your expertise in digital marketing and e-commerce will be crucial in driving innovative solutions that enhance customer experiences and operational efficiencies. By integrating cutting-edge technologies, you will help our clients achieve their digital transformation goals and stay ahead in the competitive market.

Be a Thought Leader
: As a Practice Engagement Director, you will also be expected to be a thought leader in the digital space. You will share insights, trends, and best practices, positioning Infosys as a trusted advisor and innovator in the industry.

If you are passionate about driving digital engagements and have the expertise to transform the Manufacturing industry, we would love to hear from you

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation.

With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

To learn more about Infosys and see our ideas in action please visit us at

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.