Business Intelligence Analyst

*THE ROLE & THE TEAM*
Zalando Stores Experiences & Clearance Solutions is a retail-focused business unit, responsible for managing overstock from across the entire Zalando Group. We operate 15 (and counting) physical outlet stores across Germany, the Zalando Beauty Station in Berlin, and various other overstock channels. While retail is at the core of our operations, we increasingly collaborate on initiatives across the wider Zalando Group – expanding our scope and creating new data needs in the process. In recent years, we have strengthened and streamlined our BI landscape, putting in place cleaner data models, stronger governance, and more unified reporting.

As a BI Analyst (all genders) in Zalando Stores, you will build on this foundation – designing and maintaining robust data models, ensuring high-quality KPIs and dashboards, and making our BI tools more impactful and accessible. You will work closely with business stakeholders to understand their needs, translate them into effective BI solutions, and act as a sparring partner to improve the quality and usability of our data products.

The focus now is on building new data products, refining what already exists, and ensuring our BI solutions keep pace with the evolving needs of a fast-changing retail market and our growing cross-Zalando activities.

*INCLUSIVE BY DESIGN*
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy https

*WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)*

• Discover and translate business processes into data models for our data warehouse and Tableau, ensuring they are efficient, scalable, and aligned with current and future business needs.
• Write and optimize SQL to create data marts, improve data flows, and support efficient BI performance.
• Work with Zalando's central data teams to ensure data quality, consistent structures, and well-designed ETL processes that support our data needs.
• Partner with business stakeholders to design and improve data products that enhance the value and usability of reporting and analysis.
• Provide ad-hoc analysis, reporting, and troubleshooting to support operational and strategic decisions.

*WE'D LOVE TO MEET YOU IF YOU HAVE*

• Strong SQL skills with the ability to gather, analyze, and transform data from a data warehouse.
• Hands-on experience designing or reshaping data models and troubleshooting data pipelines.
• Solid experience with Tableau, including data source management, dashboard creation, and familiarity with advanced features (e.g., LOD calculations, table calculations).
• Strong analytical skills, basic statistical literacy, and a data-driven mindset.
• Clear and collaborative communication skills, with the ability to work effectively across both technical and non-technical teams.
• Ability to organise work, manage deadlines, and handle multiple priorities with guidance when needed.

*OUR OFFER*
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• 2 paid volunteering days a year
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start for full-time employees
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review