Hotel Operations Manager

vor 11 Stunden

Hamburg, Hamburg, Deutschland MGT HAMHX Vollzeit 40.000 € - 80.000 € pro Jahr
Your New Workplace

At your new workplace, the Hampton by Hilton Hamburg City Centre, you will benefit from its central location and its modern, urban design. The hotel is not only an attraction for business travelers and tourists, but also offers our employees an attractive working environment. 
 
Our business hotel offers you the opportunity to join us, to learn continuously and to grow personally and professionally. As our new Hotel Operations Manager, you will support und substitute for the Hotel Manager in managing the day-to-day operations of the hotel with the aim of providing guests with a positive and sustainable experience.

Insights

Hampton by Hilton Hamburg

Your daily businessSupporting the hotel manager in the management and organization of all departments and employeesAssisting with day-to-day operations and processing group inquiries and reservationsWorking with the Hotel Manager to recruit new employees and ensure the induction and development processTraining of new employees, including ensuring an efficient and sustainable onboarding processReviewing guest feedback, developing strategies for continuous improvementPromoting the brand image by adhering to all Hilton brand and service standardsOperational support in all hotel areasWe offerOpportunities for development and promotion Structured online training courses for induction Regular staff appraisals with potential analysisFlat hierarchiesBonus for recommending new employeesBonus for standing in for colleagues at our other hotel locationsGuaranteed compensation for your overtime Subsidy for the Jobticket GermanyEmployee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton WorldwideDiscounts for friends and family within our hotel brands and with Hilton Worldwide Language courses as requiredEmployee events (e.g. summer party or Christmas party)25 % night surchargeNumerous internal training opportunities (Hilton University)Corporate benefits and programOur ExpectationRelevant professional experience in the hotel industry with a focus on front office / rooms, preferably in the city hotel industryFirst operational management experienceVery good written and spoken German and English skillsConfident handling of common hotel softwareExperience with Microsoft Office (Word, Excel, Outlook)Leadership personality who knows how to inspire, motivate and make a differenceContact

You may still have questions. Then contact us in the HR department at or at Send us your application in pdf format to (max. 15 MB), or upload your application directly via our applicant portal.  

Complete application documents not at hand? The resume is sufficient. 

Contact Person: Konrad Breisig, Hotel Manager

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