Field Application Engineer
Vor 5 Tagen
Are you a Computer/Electrical Engineer with 2-4 years of experience and a passion for the electronic market? Do you enjoy working in a customer-focused and multicultural environment? Then join our amazing Innodisk team for the Field Application Engineer role.
Location:
This position is office-based in Ettlingen. We believe in fostering a collaborative and innovative work environment that encourages face-to-face interactions and teamwork. Joining our office in Ettlingen will give you the chance to experience our vibrant company culture firsthand and contribute to our success from a central location.
Key Role Responsibilities
- Identify and resolve technical problems for customers across Europe, with a focus on the DACH region.
- Perform product testing and simulations to ensure product quality and functionality.
- Provide field-site technical support, including customer visits when necessary.
- Conduct in-house product testing to address technical issues encountered in the field.
- Address customer complaints, troubleshoot technical problems, and provide product specifications, fostering a positive customer relationship.
Desired technical skills and experience
- University/HBO major in Electrical Engineering and/or Computer Engineering
- Prior knowledge in mainboard/GPU solutions as well as storage devices such as RAID, SSD, DRAM is a plus.
- Ability of writing 8D report with strong analytical skills.
- Familiar with the process of PC production, RMA/DOA.
- Familiar with soldering iron skills and schematic reading.
- Experience with Linux OS and C / C++ / Python is preferred.
- Experience in embedded system architecture X86/ ARM system porting and Linux.
Others
- Fluency in German and English is
an absolute must
for this role. - Fluent in Mandarin is a plus
- Good presentation & interpersonal skills
- Travel within DACH region can be required.
- You live within a range of 50 km from Ettlingen
What we offer:
- Full-time job in an international business environment and a customer focused company.
- Working in an informal, young, and dedicated team with a drive to achieve success.
- Package of good secondary employment conditions: 30 vacation days, to maintain a healthy work-life balance.
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