Channel Account Manager

An Amazing Career Opportunity for a Channel Account Manager
Location: Germany, DACH Remote, Wiesbaden
Job ID:
42702

Reporting to the European Channel Sales Director, you will be assigned regional accounts within your given region and ensure all growth targets are achieved.

You will be expected to support and collaborate across the whole team to develop business and project specification.

If this sounds like you keep on reading

Who are we?
HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Physical Access Control Solutions (PACS):
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it's your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

As our Channel Account Manager, you'll support HID's success by:

• Manage and develop all assigned accounts within your region to achieve set targets.
• Field based position with 60% of your time spent travelling and engaging with customers.
• Develop and execute the Business Strategy for new and existing accounts across DACH region.
• Identify new sales opportunities to increase market share
• Introduce the latest products and solutions.
• Devise and implement account plans to accommodate strategic goals.
• Deliver the required support & training to accounts in region.
• Conduct regular market analysis to determine the customers needs.
• Represent the company at trade shows, customer events and association meetings as required.
• Collaborate across business areas to efficiently deliver solutions to meet customer needs.
• Maintain customer details, activities and opportunites using the Salesforce CRM Tool.
• Analyse your account sales figures on a regular business to understand buying patterns.
• Maintain up to date knowledge of all HID Products and competitive products & solutions.
• Prepare and submit accurate forecasts on a regular basis using the tools provided.
• Create a Partner Community in order to maximize brand loyalty and revenue.

What we love about your background:

• Excellent communication and negotiation skills.
• Ability to work as a self-starter, but also a work effectively as part of a team.
• Hands on attitude with the ability to manage multiple projects, successfully prioritizing.
• Experience of CRM platform.
• Customer first approach with a clear can-do attitude.
• Excellent Planning, Prioritizing and organization skills with the ability to adhere to deadlines.
• Show good initiative and enthusiasm.
• Work calmly under pressure.

Your Experience and Education include:

• Bachelor Degree or Equivalent.
• A minimum of 5 years' experience managing key accounts in a B2B environment.
• Demonstrable ability to hit sales targets.
• Previous experience of selling Physical Access Control solutions is desirable.
• Experience in a solution selling environment specifically Saas and/or Cloud based licensing models would be desirable..
• Ability to effectively communicate in the German and English language, both verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

We make it easier for people to get where they want to go
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.