Junior Account Manager

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Junior Account Manager (m/w/d)
Are you passionate about building strong relationships and driving meaningful growth through exceptional service? Do you have a proactive attitude, analytical mindset, and a talent for strategic thinking? If so, we'd love to hear from you

Join our SMB Account Management Team and be part of one of Europe's fastest-growing companies, shaping how we empower local communities across South Germany.

Role Background
The Account Management team is at the core of Wolt's mission. As a Junior Account Manager, you'll play a vital role in helping our restaurant partners succeed on our platform. You'll learn the ins and outs of operations, marketing, logistics, and product - anything to unlock sustainable growth for your partners.

You'll gain hands-on experience working with cross-functional teams, such as Marketing, Operations, and Sales, as well as Senior Leadership, making this the perfect role to launch your career in at Wolt.

You're excited about this opportunity because you will…

• Build and manage relationships with key restaurant partners: Be the go-to person for your portfolio of partners, ensuring they feel supported and engaged.
• Drive performance and growth: Use datapoints from various sources to identify opportunities to accelerate your partners' businesses, and improve the value of our platform.
• Deliver outstanding partner experiences: Keep restaurant partners informed, engaged and happy utilizing various communication channels and in-person visits.
• Promote Wolt's services: Introduce partners to new features, campaigns, and services such as Wolt+, Ads, and Promotions.
• Research and innovate: Stay ahead of market trends and propose initiatives to enhance Wolt's value proposition.

What we offer

• A centrally located office in Munich, next to S-Bahn
• Independent work in a high-trust, dynamic, and diverse team
• A fast-growing tech company with endless learning opportunities and career growth potential
• Competitive salary, stock options and benefits, including discounts on Wolt orders
• Modern work equipment and office perks (snacks, fruits, coffee, drinks etc.)
• Flexible working hours, incl. Work-from-home days, 30 days of paid vacation
• Deutschland ticket subsidy, Urban Sports Club membership discount, Corporate Benefits Account
• Quarterly team events and regular opportunities to visit our Berlin head office

Our humble expectations

• Fluent in German, conversational in English
• 1+ years of experience in Account Mgmt, CRM, Sales, Project Mgmt, Consulting, Marketing or similar
• Ability to deliver results in a fast-paced environment
• Strong communication skills, with an ability to build trust and adapt to different audiences
• Proactive, with a strong sense of ownership and a problem-solving mindset
• Basic proficiency in MS Excel/Google Sheets; familiarity with analytics tools is a plus

It's a bonus if you have…

• Knowledge or experience in the Food and Beverage, Hospitality, or Restaurant industry
• Advanced skills in Excel/Google Sheets or Google Workspace
• Experience using data visualization tools like Looker Dashboards

Ready to make an impact? Join us and help shape the future of Wolt in South Germany

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.