Ethics & Compliance Consultant

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a global payments network, Visa maintains a Compliance Program designed to proactively manage legal, regulatory and ethical risks across our business. The Ethics & Compliance (E&C) team is responsible for the delivery of this program.

The E&C Consultant is an individual contributor, management level role within the Europe E&C team overseeing core E&C programs in Europe. This Second Line of Defense role involves providing expert guidance on compliance frameworks, risk management strategies, and regulatory obligations. This role will work closely with various stakeholders to assess existing compliance programs, identify gaps, and design tailored solutions that align with both regulatory requirements and business objectives.

Key responsibilities include advising on regulations, leading compliance reviews, delivering training, and supporting the implementation of policies and procedures that promote ethical conduct and operational resilience. This includes the review and remediation of regulatory compliance risks, investigating compliance incidents, recommending and overseeing implementation of solutions, and engaging with regulators as required.

The successful candidate will be a motivated, driven individual, with previous experience developing strategies to address evolving compliance risks and new developments in a fast-paced, complex regulatory environment. This is a dynamic opportunity to work in a complex regulatory landscape, influence strategic decision-making, and contribute to the integrity of the financial services industry.

Core responsibilities:

• Responsible for the management and evolution of key compliance programs in keeping with the Visa Compliance Risk Management Framework, maintaining and creating policies and procedures as required.
• Responsible for advising on matters relating to key compliance areas, including the identification and review of risks, in conjunction with Legal and Corporate Tax, and making recommendations to senior management on how to mitigate.
• Responsible for promoting and embedding a culture of compliance within the First Line of Defence.
• Lead compilation of responses to regulatory requests for information or risk reviews with HMRC regarding relevant compliance areas (e.g. HMRC annual risk assessment).
• Responsible for the development and maintenance of the Risk Assessment and Risk Control Self-Assessment (RCSA), and any evolution to an Associated Persons orientated risk assessment and RCSA.
• Responsible for investigating potential compliance incidents arising from program non-compliance.
• Responsible for supporting relevant regulatory compliance investigations in conjunction with the Business Conduct Office and HR as required.
• Management and day to day delivery of management information reports for senior executives and committees.
• Work with the Audit and Risk teams on second/third line testing and any remediation activities required.
• Lead the development and delivery of tailored compliance training and communication plans.
• Day to day management of the compliance mailbox.
• Responsible for developing effective relationships between the Ethics and Compliance team and other parts of Visa.
• Support the Europe Compliance team with any other activities as requested to support business or regulatory objectives including regulatory projects.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

• Demonstrates the ability to quickly understand complex regulatory requirements and new developments, with the ability to develop and provide guidance on the implementation of relevant compliance frameworks.
• Extensive experience of working in compliance or risk in the financial services industry, either in banking or payments, or in the legal and consulting industries which support these sectors
• Have experience of driving change and enhancements in programs as well as developing new programs
• Proven senior stakeholder management expertise including leading meetings with senior members of the organisation
• Can identify and solve problems, adapt quickly and has a proven track record of managing and delivering in a complex, fast paced matrix business which is results orientated
• Ability to take complex regulatory information and present it in an easily digestible manner due to excellent written, presentation and communication skills
• Excellent analytical and data analysis skills including use of MS Office systems including Word, Visio, Excel (advanced), Power Point, SharePoint and other applications as well as an interest developing the use of AI

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.